What To Do When Your Lawyer Doesn’t Respond
I’m sorry you are having trouble with your attorneys. Sometimes lawyers respond better to letters sent to them (as opposed to emails or telephone calls). You might suggest, in your letter, that you will need to find different representation if the lawyers don’t move your case forward.
I would draft a letter informing the attorney that you are considering looking elsewhere for legal representation due to the attorney’s lack of response to your inquiries. This should motivate the attorney to meet with you to discuss next steps and unresolved issues. If things don’t improve, reach out to another attorney and mention your concerns.
Hopefully this isn’t the case, but it could happen. Until you get a response, you will never know the real reason. What should I do if my lawyer isn’t communicating with me? If you think your attorney is ignoring you, send a certified letter to his office questioning the silence and that you are prepared to find a new lawyer if necessary.
But give him a chance. Leave your office number and an after-hours number. Almost half of those who call either don’t leave a message or say something like, “He has my number.” The best attorneys are always busy. We’re in court, in depositions, meeting with clients and witnesses, or otherwise unable to call back.
If the lawyer is unresponsive and the matter involves a lawsuit, go to the courthouse and look at your case file, which contains all the papers that have actually been filed with the court. If you've hired a new lawyer, ask her for help in getting your file. Also, ask your state bar association for assistance.
Sometimes, lawyers take a bit longer than usual to respond because they are away from their office or traveling for business. If you have not heard back from your lawyer within 48 hours of sending them an important email, you should send another email just asking if there is any news or status about your case.
If your attorney is not experienced or efficient, they may have missed a deadline or made another mistake and aren't willing to confess their error. There could also be some bad news that is entirely outside of the attorney's control.
A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.
There is no set formula for how often you will hear from your attorney. However, the key to a successful attorney client relationship is communication. Whenever there is an important occurrence in your case you will be contacted or notified.
Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.
Legal malpractice is a type of negligence in which a lawyer does harm to his or her client. Typically, this concerns lawyers acting in their own interests, lawyers breaching their contract with the client, and, one of the most common cases of legal malpractice, is when lawyers fail to act on time for clients.
Throughout the process of getting your financial settlement after becoming injured, there may be periods of time that you do not hear from your attorney. Although this can be unnerving, it is a normal part of the legal process.
No matter what name the agency in your state goes by, they will have a process you can use to file a complaint against your attorney for lying or being incompetent. Examples of these types of behavior include: Misusing your money. Failing to show up at a court hearing.
If you have already met with your attorney, you may want to write them to ask for another meeting. You can email them, or call them, but you may choose to write a letter. If you do so, keep it brief, formal, and clear. Format it like any business correspondence, and keep a copy for your files.
The reasons a case can progress slowly can be summed up into three general points: Your case is slowed down by legal or factual problems. Your case involves a lot of damages and substantial compensation. You have not reached maximum medical improvement from your injuries (this will be explained below)
Once a case gets filed in court, things can really slow down. Common reasons why a case will take longer than one would hope can include: Trouble getting the defendant or respondent served. The case cannot proceed until the defendant on the case has been formally served with the court papers.
It can be a tricky situation when a lawyer does not communicate with their client effectively–– if at all. Here’s what to do if your lawyer is not communicating with you.
If a client has exhausted all other options or believes that taking legal action is most appropriate in their situation, they can initiate a malpractice suit against their lawyer. If a lawyer is persistent in not communicating with their client and does not meet their expectations (i.e.
If the client does not wish to take legal action, they can first express their concern to their lawyer via a letter or email message. If the client is not comfortable leaving their concerns in writing, they can put a call out to their lawyer as well.
While it is understandable for a client to feel frustrated if their lawyer is not communicating effectively, it is important to maintain a professional demeanor when starting this conversation.
If an attorney stops working on their client’s case altogether, with little to no explanation as to why, the client can look into filing a malpractice lawsuit. While most malpractice suits involve medical professionals, there are options to file suit against one’s lawyer.
If your lawyer fails to handle your case competently, including intentionally ignoring you or by being too busy to work on your case, you may be able to take action through a legal malpractice suit.
But when failure to return calls or answer emails becomes the norm, you may wish to break ties and seek new representation.
To end the relationship, send a written letter, preferably certified with a return receipt requested. The letter should explain your concerns with the lawyer’s inattentive behavior and request a complete copy of your file.
Before terminating your relationship with your attorney, read your retainer agreement. The retainer agreement serves as a contract for services between you and your lawyer. It should clearly define the terms of your relationship and what happens if you chose to end it.
Lack of communication is one of the leading reasons clients choose to seek a new lawyer. While lawyers are often busy attending court, meeting with other clients or preparing a case, persistently failing to return calls or emails can damage the relationship and case beyond repair.
If your lawyer does not respond, or subsequent meetings or conversations are not fruitful, consider suggesting mediation to work out your communication problems if you still want this lawyer to represent you. A bad deskside manner doesn't mean that the lawyer isn't an excellent lawyer, and it can be difficult to find a new one in the middle of a case.
If you lost money because of the way your lawyer handled your case, consider suing for malpractice. Know, however, that it is not an easy task. You must prove two things:
Every state has an agency responsible for licensing and disciplining lawyers. In most states, it's the bar association; in others, the state supreme court. The agency is most likely to take action if your lawyer has failed to pay you money that you won in a settlement or lawsuit, made some egregious error such as failing to show up in court, didn't do legal work you paid for, committed a crime, or has a drug or alcohol abuse problem.
A common defense raised by attorneys sued for malpractice is that the client waited too long to sue. And because this area of the law can be surprisingly complicated and confusing, there's often plenty of room for argument. Legal malpractice cases are expensive to pursue, so do some investigating before you dive in.
If the lawyer is unresponsive and the matter involves a lawsuit, go to the courthouse and look at your case file, which contains all the papers that have actually been filed with the court. If you've hired a new lawyer, ask her for help in getting your file. Also, ask your state bar association for assistance.
If you can't find out what has (and has not) been done, you need to get hold of your file. You can read it in your lawyer's office or ask your lawyer to send you copies of everything -- all correspondence and everything filed with the court or recorded with a government agency.
A lawyer who doesn't return phone calls or communicate with you for an extended period of time may be guilty of abandoning you -- a violation of attorneys' ethical obligations. But that's for a bar association to determine (if you register a complaint), and it won't do you much good in the short term.
If you think your attorney is ignoring you, send a certified letter to his office questioning the silence and that you are prepared to find a new lawyer if necessary . This will jolt him into action. He will respond either by saying the two of you aren’t a good fit, or he will start being much more communicative.
A lawyer has an ethical obligation to communicate with his clients. If he’s holding documents or if his lack of communication is holding up your ability to settle the estate, he’s not meeting his ethical duty to you as a client. You might wish to send a certified letter, as you mentioned.
In most cases, you can get a different public defender by writing a letter to the judge. Accordingly, you can mention to your lawyer that you want to explore getting a different public defender. Hopefully this will motivate your attorney to either (a) be more responsive, or (b) help you request a new lawyer. Reply.
As for the delays, unfortunately many courts have had to delay “nonessential” hearings due to the coronavirus. It’s really unfortunate for people who want their cases resolved, but it’s also understandable that certain cases (such as emergency restraining orders) should receive priority.
The new lawyer can (1) make sure the old lawyer has actually filed the notice of withdrawal, (2) make sure any new paperwork/notices get directed to the right place, and (3) make sure there aren’t any upcoming deadlines that need prompt action.
You technically aren’t the client. If your father or other relative is the actual client who signed a contingency fee agreement, you can’t talk to the lawyer on their behalf. That’s what attorney-client privilege is all about.
He doesn’t have time to chat. While it might seem like lawyers have lots of free time and are delighted whenever you drop by their office, you are taking time away from other money-making cases. He has an office to run. Let him run it.
If at this point you do not hear anything from your lawyer, you should consult with a legal malpractice attorney. A knowledgeable legal malpractice attorney can review the circumstances of a case and attempt to communicate with your unresponsive lawyer.
If your attorney has stopped responding to your message, you may wonder if they have committed legal malpractice.
Before contacting a malpractice attorney, you should attempt to contact your attorney multiple times by phone, email and other communication platforms you have used to reach him or her . If your lawyer still does not respond, you can send him or her a letter explaining the communication problems.
According to The American Bar Association (ABA) model rules of professional conduct related to communication, lawyers must: · Inform clients of decisions and circumstance related to their case. · Consult with clients about how they will accomplish their legal goals. · Respond to client requests for information.
Lawyers are trained in logic. They respond to objective, well-reasoned, unemotional statements. If you begin with, “It sounds like you’ve been busy,” or “Is there anything I can do to expedite collection of the fee?” you’ll be encouraging a dialogue, not two monologues.
“Urgent” messages are likely to result in an annoyed response, since they’re often returned when the attorney is preoccupied with another matter . Remember, you’re just trying to get your attorney’s attention, not to alienate her.
Some pretty reliable indications of a busy office are things like assistants frantically running around, others working at computers, phones constantly ringing, filing cabinets with trays full of case files nearby waiting to be filed, and at least a few clients waiting out in the reception room.
We know that every case is not a winner. An army of marching attorneys can’t help some clients. The key is to be able to focus on the relevant law and facts immediately, so you don’t waste the client’s money and your time. If the attorney isn’t prosecuting your case, this probably wasn’t done. You can help.
While you can dismiss an attorney whenever you choose, this is obviously the last resort. Time and money can be lost in the transfer, and many lawyers refuse to accept cases that have been handled by others.
Even the best lawyers are usually truly competent and proficient in only a few areas of the law.
Just like they don’t mind after-hours calls. Sometimes it’s necessary for you to volunteer. You’ll be surprised how receptive your attorney is to your assistance. Believe it or not, the amount of attorney’s fees is usually not a major complaint.
If you reach the attorney, explain that you’re having problems getting calls returned (sometimes this is a support staff issue, and the attorney doesn’t know about it).
Reasons why attorneys do not return phone calls:. 1 The client is not paying their bill and the Attorney needs to spend their time on paying clients. My office makes it clear that the attorney works first on paying clients cases. Non-paying clients are not neglected but a motion to withdraw is timely filed by the attorney. 2 The Attorney does not have more information to give to the client. That is, the client is asking a question which the Attorney does not have the answer to. I, or my office will call the client back to give a time frame for when the client can expect a call from the Attorney. 3 The
It is never OK for a lawyer (nor any professional, in my opinion) to ignore calls or mail. 60 days is obviously over the line. Yes, you can contact the boss (everybody's got one somewhere and it was kindly suggested in another answer) and I absolutely would.
There are times when cases are in suit, but in places where both attorneys have to agree that all the discovery is done before it goes to trial. (In Pen
Without knowing the situation, type of case, etc. it’s tough to advise. However, answering this from an attorney’s perspective:
I wish this question were specific. Lawyers don't respond to a lot of people - clients, prospective clients, clients' nosey family members, witnesses, other lawyers, court staff, salespeople.
Don't just change lawyers because you are not getting hand holding. If he is good, he will be busy, and every client deserves 100% care, but just not all on the same day and at the same time. Report Abuse. Report Abuse.
That is a tough question. You can only get out of the contract with the lawyer if you can show just cause for doing so. It may be that not answering your calls and emails will be just cause for your avoiding the contract, but that could become an issue for you. I think you should talk with another lawyer, who can then negotiate with your present lawyer on a fee split between the two lawyers. There will be some risk for you, so I would consult with another lawyer so that he or she can help you end your contract with your current lawyer. I think you will need some evidence that your current lawyer has not been responsive. Do you know the dates you called his office and left messages? Do you have all of your emails with him?
In Michigan you may hire and fire your lawyer as you wish. If your lawyer is not taking care of your case and/or not communicating with you , you may fire your attorney and hire a new one. You may also file a Grievance against your attorney as the Michigan Rules of Professional Conduct REQUIRE an attorney to keep their client advised of the progress of their matter, as well as to use reasonable efforts in the matter to keep it moving forward. You may also get a 2nd opinion from another lawyer before deciding what to do. In getting a 2nd opinion, you would contact a new attorney, who would contact your present attorney and make arrangements to go and review your current attorneys file so that the 2nd opinion attorney could advise you of the status of the matter and if it is, or isn't, on track and being handled properly. With the 2nd opinion in hand, you could decide whether you wished to stay with your original attorney or change attorneys, and do so in an informed way. Of course, any Agreement you signed with your original attorney will apply and there may be language in any such Agreement about costs incurred, fees incurred/time spent, etc. So certainly you would want to read any such Agreement before deciding what to do.
Arguably you can. I would send him a letter advising him of the problem and telling him that if things don't change you will be forced to change to another attorney. Even if you do, however, your former attorney will have a claim for cost he has expended and possibly for his time. You should look closely at your contract with him and then try to work out an agreeable solution.
If your case is a good case then he ought to be moving. (your case may not be as good as you think it is) you can fire him and get a new lawyer anytime.
Answered on Jun 18th, 2013 at 10:39 AM. Yes, you can always terminate your lawyer's representation. Before you do, I would recommend making an appointment to see him and let him know of your dissatisfaction and give him a chance to explain what he is doing on the case.
It depends upon the agreement you signed with him. You could fill a complaint with the State Bar Association, he is required to keep you informed on the case.