what to do if your lawyer doesn't contact you at all or ignores you

by Fay VonRueden Jr. 10 min read

What should I do if my lawyer isn’t communicating with me? If you think your attorney is ignoring you, send a certified letter to his office questioning the silence and that you are prepared to find a new lawyer if necessary. This will jolt him into action.

If you have called your attorney, left messages, sent emails, and you still haven't heard a response, the best course of action is to send a certified letter to his or her office questioning the failure to communicate and informing them that you are prepared to find a new lawyer if the situation does not improve.Mar 29, 2021

Full Answer

What to do if you are having trouble with your attorney?

I’m sorry you are having trouble with your attorneys. Sometimes lawyers respond better to letters sent to them (as opposed to emails or telephone calls). You might suggest, in your letter, that you will need to find different representation if the lawyers don’t move your case forward.

Is it possible for a lawyer to not respond to you?

Hopefully this isn’t the case, but it could happen. Until you get a response, you will never know the real reason. What should I do if my lawyer isn’t communicating with me? If you think your attorney is ignoring you, send a certified letter to his office questioning the silence and that you are prepared to find a new lawyer if necessary.

Should I ignore my attorney’s calls and messages?

BUT, that’s not a reason to ignore your calls and messages. An attorney has an obligation to respond to your communication once you’ve retained their services.

What to do if your divorce lawyer is ignoring you?

If she continues to ignore you, consider finding a new divorce lawyer. Send your current attorney a termination email or letter. This can be something as simple as two sentences: “I am writing to notify you that I wish to end our attorney-client relationship effective immediately. Please do not take any further action on my behalf.”

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What do you do when a lawyer doesn't respond?

If your lawyer still does not respond, you can send him or her a letter explaining the communication problems. If at this point you do not hear anything from your lawyer, you should consult with a legal malpractice attorney.

What does it mean when a lawyer doesn't respond?

The lawyer has stopped representing your case. They don't know how to properly communicate. Your case is complicated. They are away from their office.

Is it normal to not hear from your lawyer?

Throughout the process of getting your financial settlement after becoming injured, there may be periods of time that you do not hear from your attorney. Although this can be unnerving, it is a normal part of the legal process.

How long should a lawyer take to respond?

A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.

Why do lawyers ignore you?

If your attorney is not experienced or efficient, they may have missed a deadline or made another mistake and aren't willing to confess their error. There could also be some bad news that is entirely outside of the attorney's control.

How often should your lawyer contact you?

Once a month is a good rule of thumb if things are slow, but if you are preparing for trial or in my case an administrative benefits hearing, the contact with you and your attorney should be more frequent and specifically scheduled.

What is it called when a lawyer doesn't do his job?

Legal malpractice is a type of negligence in which a lawyer does harm to his or her client. Typically, this concerns lawyers acting in their own interests, lawyers breaching their contract with the client, and, one of the most common cases of legal malpractice, is when lawyers fail to act on time for clients.

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

How do you follow up with a lawyer?

If you have already met with your attorney, you may want to write them to ask for another meeting. You can email them, or call them, but you may choose to write a letter. If you do so, keep it brief, formal, and clear. Format it like any business correspondence, and keep a copy for your files.

Why do lawyers work so slow?

Most of the time, being slow is just temporary since cases invariably become more active, associates get assigned additional files, and attorneys have enough work to meet their employment expectations. Lawyers can use the times they are slower for a number of purposes.

Why do lawyers take so long?

Once a case gets filed in court, things can really slow down. Common reasons why a case will take longer than one would hope can include: Trouble getting the defendant or respondent served. The case cannot proceed until the defendant on the case has been formally served with the court papers.

WHAT TO DO WHEN YOUR ATTORNEY IGNORES YOU

What can I do if my attorney is not doing his job? There’s nothing more frustrating than when you’re dealing with a lawyer not doing his job.

SIGNS OF A GOOD LAWYER

Hiring the right lawyer is a personal decision, and only you can decide what is right for you.

WHY A GOOD ATTORNEY IS INDISPENSABLE

Why is it so important to hire an experienced attorney over a general attorney?

What to do if your lawyer can't see you?

If the lawyer or their firm’s response is not satisfactory and you are still feeling slighted, simply settle whatever payment is due, pick up your files and move on to finding another lawyer. If you and your lawyer can’t see eye to eye, there’s very little chance that lawyer can win you your case.

What to do if your lawyer is not responding to emails?

If your lawyer is taking too long or is not responding to emails, simply chart out your grievances in a concise manner and send a letter to their office. Keep your criticism sharp and to the point, don’t get swayed with emotions. Let the lawyer and their firm know your time is precious too and that you have the capacity to find a different attorney if things don’t work out.

What happens between deadlines for a lawyer?

In between the deadlines for your case, your lawyer is also dealing with other clients. It might seem like they have all the time while not much is happening in your case but nothing could be further from the truth. Perhaps you feel your lawyer has all the time in the world to chat but they do have a practice to run just like you may have other ...

What to do if you think a lawyer is unprofessional?

In most states, it’s the bar association. If you think the lawyer has been unprofessional, file a complaint. The agency may not take immediate action (they also have a reputation of being slow) but in many cases, they are waiting for a few complaints to come in before taking action.

What to do if you don't trust your lawyer?

If you don’t trust your lawyer’s judgement, find someone you can be on the same page with. But if you must continue to employ them and still work against their instructions, perhaps your lawyer has decided to take matters in their own hands and is working on the case without your interference.

What to do if you are not asked to do something?

If the lawyer has asked you to do something or present yourself in a certain way for the sake of the case, trust their judgement. If you don’t agree, clarify, have a discussion and put everything on the table.

Do lawyers owe you a response?

You Are Not the Client. If you are not the client in question but are following up for a friend or a relative, the lawyer doesn’t owe any response to you. The lawyer is working for their client and not for their friends, relatives or well-wishers.

James M. Roane III

If you can't get in touch with your lawyer to this degree, it is a very bad sign. You don't want to jeopardize your case, get someone else.

Bradley A. Coxe

It does not sound like your attorney has followed his ethical duties and kept you informed of the status of your case. The #1 complaint with the North Carolina State Bar is failure to return phone calls. Also under North Carolina law, if you want a different lawyer, you have the right to fire your old attorney.

Nima Taradji

Either this is a duplicate question or the other one is. What I generally suggest doing is to send a certified mail to the attorney requesting a complete status of the case giving him a two week period within which to answer. Generally, the rules of ethics requires that an attorney gives status of the case to...

Kevin Francis Guyette

The red flags are waving. Send him a certified letter terminating his services. Keep a copy. The statute of limitations is running while you wait. Contact the local bar and inquire as to his active status. You require a direct response.

What is the ethical obligation of a lawyer?

A lawyer has an ethical obligation to communicate with his clients. If he’s holding documents or if his lack of communication is holding up your ability to settle the estate, he’s not meeting his ethical duty to you as a client. You might wish to send a certified letter, as you mentioned.

How to get a different public defender?

In most cases, you can get a different public defender by writing a letter to the judge. Accordingly, you can mention to your lawyer that you want to explore getting a different public defender. Hopefully this will motivate your attorney to either (a) be more responsive, or (b) help you request a new lawyer. Reply.

Can a new lawyer file a notice of withdrawal?

The new lawyer can (1) make sure the old lawyer has actually filed the notice of withdrawal, (2) make sure any new paperwork/notices get directed to the right place, and (3) make sure there aren’t any upcoming deadlines that need prompt action.

Do attorneys have an ethical duty to communicate with their clients?

Attorneys are often very busy. With that being said, attorneys have an ethical duty to communicate with their clients. I would recommend sending your attorney a letter outlining your concerns and explaining that you are going to look for a new attorney if the issues aren’t resolved.

How many times a day should an attorney speak to you?

It is critically important that you keep informed about the status of your case. It is not reasonable (or cost-effective, for that matter), to demand that your attorney speak with you 3-4 times per day. Keep in mind that unless you are paying your attorney $10,000.00 per hour, your lawyer has to take in other clients all of whom will need to meet with your attorney, talk to him/her on the phone, correspond via email, and go to court.

What to do if you want to complain about your ex wife?

If you want to complain about your soon-to-be-ex-spouse, call your mother; I can almost guarantee you that she will take your side. 4. Do not abuse the word “emergency.”. In family law matters, “emergency” means you or your children are in imminent danger.

Why do lawyers hire assistants?

That’s why your lawyer hired that person – to help you out when the attorney is tied up in court, depositions, mediations, or meetings. Most of the time, the legal assistant can answer basic questions regarding scheduling, copies of documents, due dates, etc. The assistant is also in the best position to make a note of your call and concern, relay it to your attorney, and provide you with direct and timely feedback. Additionally, the legal assistant is almost always in the office, whereas your attorney often is not.

What to do if your lawyer doesn't work?

If that doesn't work, as a last resort you may need to sue your lawyer in small claims court, asking the court for money to compensate you for what you've spent on redoing work in the file or trying to get the file.

What to do if your lawyer is unresponsive?

If the lawyer is unresponsive and the matter involves a lawsuit, go to the courthouse and look at your case file, which contains all the papers that have actually been filed with the court. If you've hired a new lawyer, ask her for help in getting your file. Also, ask your state bar association for assistance.

What is the agency responsible for licensing and disciplining lawyers?

Every state has an agency responsible for licensing and disciplining lawyers. In most states, it's the bar association; in others, the state supreme court. The agency is most likely to take action if your lawyer has failed to pay you money that you won in a settlement or lawsuit, made some egregious error such as failing to show up in court, didn't do legal work you paid for, committed a crime, or has a drug or alcohol abuse problem.

What to do if you lost money because of a lawyer?

If you lost money because of the way your lawyer handled your case, consider suing for malpractice. Know, however, that it is not an easy task. You must prove two things:

What is the defense of a lawyer who is sued for malpractice?

A common defense raised by attorneys sued for malpractice is that the client waited too long to sue. And because this area of the law can be surprisingly complicated and confusing, there's often plenty of room for argument. Legal malpractice cases are expensive to pursue, so do some investigating before you dive in.

What to do if you can't find out what has been done?

If you can't find out what has (and has not) been done, you need to get hold of your file. You can read it in your lawyer's office or ask your lawyer to send you copies of everything -- all correspondence and everything filed with the court or recorded with a government agency.

What happens if a lawyer doesn't return phone calls?

A lawyer who doesn't return phone calls or communicate with you for an extended period of time may be guilty of abandoning you -- a violation of attorneys' ethical obligations. But that's for a bar association to determine (if you register a complaint), and it won't do you much good in the short term.

What to do if your attorney does not reply to email?

If your attorney does not reply via email, then you should call their office. A phone call is more direct and personal than an email. Since you speak to your lawyer over the telephone, you should be able to better gauge why they have not followed through with activities that you feel are important.

How to get your attorney's attention?

The best, most unobtrusive way to start getting your attorney’s attention is by sending them an email. Lawyers regularly check their emails, so it is a good way to see if someone from their office will respond to you. If your attorney does not reply via email, then you should call their office.

How to be proactive in a relationship with an attorney?

To be proactive from the beginning of your relationship with your attorney, the first thing that you can do is to let them know your concrete expectations. Some lawyers and clients will sign a contract with one another about expected fees, timetables, and the availability of the lawyer.

What are the problems with lawyers?

People have problems with their lawyers for a variety of reasons, but some of the main issues involve: 1 Fee conflicts 2 Issues involving communication or neglect 3 Competency problems 4 Ethical concerns

How to get your point across to your lawyer?

Sending a letter is another good way to get your point across to your lawyer. In the letter, you may want to state a specific date that you expect to hear from them, or that you want them to complete something. While going through the stages of a divorce, there are several deadlines that your lawyer will need to meet.

What are the concerns of hiring a lawyer?

Competency problems. Ethical concerns. Any of these areas can cause major concerns for people who have hired a lawyer to help protect their personal interests. If you have these types of concerns about your attorney, then you must be proactive about protecting your well-being, and proving your side of the case.

What happens when you file a complaint against a lawyer?

Once someone files a complaint about a particular lawyer with a governing board (such as the boards mentioned above), then an investigation occurs regarding the practice of that lawyer. The case is typically handed over to a grievance committee that reviews lawyers’ work and ethics.

What happens if you trust your attorney?

If the other side trusts your Attorney, you may end up with a better bargain than you would have gotten had you simply let the Court decide. In addition, there may be legal issues in your case that you have not thought of or do not fully understand. Make sure you touch base with your Attorney before Court so that they can understand what issues in your case are the most important to you. For example, in a family law case, a lot of clients will say that custody and well-being of the children is their number one concern. In criminal defense, on the other hand, it would be important to let the Attorney know whether you want to settle or whether you want to take your case to trial. Then the Attorney can fight for what matters most to you.

Do most cases go to jury trials?

Having an Attorney who can both grab the jury’s attention and think on their feet is incredibly important. However, most cases do not go to jury trial. Most issues are decided by a judge, and a judge always decides the issues of law even in a jury trial. Therefore, you need an advocate who can fight in a way that will get you the best result with whoever is the decider of fact, be it Judge or Jury.

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