Typical legal receptionist duties include:
- Greeting clients and visitors and answering visitor inquiries
- Answering and routing incoming calls on a multi-line telephone system
- Scheduling and routing clients
- Maintaining and scheduling conference rooms
- Maintaining the waiting area, lobby or other public areas
- Serving coffee or tea to guests
- Ordering supplies
- Scanning, photocopying, faxing and filing documents
- Collecting and routing mail and hand-delivered packages
- Verifying employee identification and issuing visitor passes
Legal receptionists welcome visitors and answer phone calls at law firms. Their responsibilities include scheduling appointments, and managing mail and deliveries. They may also work at government offices, courthouses, and corporate legal departments. Completely free trial, no card required.
What are the duties of a legal receptionist?
Sample Legal Receptionist Job Description
- Responsible for answering switchboard phones, routing calls to appropriate offices, and taking down messages.
- Greet visitors and clients as they walk into the office.
- Provide assistance in sorting incoming mails, as well as in processing outgoing mails.
- Responsible for keeping record of appearances in court, and for scheduling meetings.
What is the salary of a legal receptionist?
The average salary for a Legal Receptionist is $34,050 in United States. Salaries estimates are based on 50 salaries submitted anonymously to Glassdoor by Legal Receptionist employees in United States.
What jobs can a receptionist do?
Receptionists typically do the following:
- Answer, screen, and forward telephone calls
- Greet walk-in customers and other visitors and escort them to specific destinations
- Contribute to the security of the office by helping to monitor visitors' access
- Obtain or send information or documents using a computer, mail, or a fax machine
What are the job duties of a receptionist?
Responsibilities for Receptionist
- Answer and direct phone calls in a polite and friendly manner
- Welcome visitors in a warm and friendly manner, and answer any questions visitors have
- Maintain reception area and all common areas in a clean and tidy manner at all times
- Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
What are the duties of a receptionist in a law firm?
Job DutiesGreeting clients and visitors and answering visitor inquiries.Answering and routing incoming calls on a multi-line telephone system.Scheduling and routing clients.Maintaining and scheduling conference rooms.Maintaining the waiting area, lobby or other public areas.Serving coffee or tea to guests.More items...•
What makes a good legal receptionist?
Excellent verbal communication skills are essential to ensuring that everyone gets a good impression of the firm. Since law firms can also be a high stress business place, for both clients and employees, look for a receptionist who can handle difficult work situations gracefully and avoids office politics.
What are the five duties of a receptionist?
The duties of a receptionist include the following:Welcoming guest. ... Answering Incoming calls. ... Manage incoming and outgoing mails. ... Administrative functions. ... Directing staff and guest to the appropriate office. ... Ensure cleanliness and orderliness. ... Assist in maintaining security.More items...•
How do you describe receptionist duties on a resume?
A receptionist does much more than welcome, greet, and direct a company's guests or clients. The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others.
How can I be a better receptionist at a law firm?
Look for a candidate who is attentive, energetic and can handle bursts of business with grace.2) Knowledge of a Variety of Computer Programs. ... 3) Organization and Time Management. ... 4) Legal Experience a Plus. ... 5) Attention to Detail.
What skills do you need to be a legal secretary?
Best Transferable Skills for Legal SecretariesCustomer Service and Interpersonal Skills. Legal Secretaries are often the first person a client comes into contact with when approaching a firm. ... Organisation. ... Administration. ... Problem Solving. ... Word Processing and I.T. Skills. ... Teamwork. ... Attention to Detail.
What a receptionist should not do?
7 Bad Habits Every Receptionist Should Break When Answering CallsTalking too fast. ... Telling, not asking to put on hold. ... Saying “I don't know” ... Oversharing. ... Allowing caller to set the tone. ... Not repeating and verifying information. ... Not using positive phrases.
What is most important in a receptionist role?
The key asset a receptionist must hold is the ability to speak well and convey information clearly. They are also great listeners and will help with whatever is asked of them! They are great at making people feel at ease when entering the business and always finds out all the information possible!
What are the two major duties of a receptionist?
A Receptionist's duties and responsibilities include greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.
What are the 10 qualities of a receptionist?
Along with these, a good receptionist has the following skills and qualities:Customer service. A receptionist is often a customer's first point of contact. ... Organisation. The ideal receptionist is very organised. ... Communication. ... Technical abilities. ... Multitasking. ... Friendliness. ... Problem-solving. ... Attentiveness.More items...•
What do receptionists do all day?
Receptionists perform various administrative tasks, such as greeting visitors, answering telephones, taking messages, scheduling appointments, filing and maintaining documents, providing information to various people, making travel arrangements, and running errands.
What is a receptionist salary?
An entry-level Receptionist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of KSh 192,000 based on 8 salaries. An early career Receptionist with 1-4 years of experience earns an average total compensation of KSh 180,000 based on 47 salaries.
Legal Receptionist Job Description Sample
With this Legal Receptionist job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remem...
What Is a Legal Receptionist?
A legal receptionist works at the front desk lobby of a law firm or legal office. As a legal receptionist, your responsibilities include assisting...
How to Become a Legal Receptionist
Most Legal Receptionist jobs require a high school diploma or GED at the minimum but having a bachelor’s degree is beneficial if you want to advanc...
What Is the Difference Between a Legal Receptionist, Legal Assistant, and a Paralegal?
There are some overlapping tasks that legal receptionists, legal assistants, and paralegals all perform, but there are also significant differences...
What Qualifications and Skills Do I Need to Become a Legal Receptionist?
Qualifications to become a legal receptionist include at least a high school diploma or GED certificate and office experience. Some employers may r...
What Is a Legal Receptionist?
A legal receptionist works at the front desk lobby of a law firm or legal office. As a legal receptionist, your responsibilities include assisting clients and performing various clerical tasks such as answering phone calls and emails, scheduling appointments, and distributing mail and faxes.
How to Become a Legal Receptionist
Most Legal Receptionist jobs require a high school diploma or GED at the minimum but having a bachelor’s degree is beneficial if you want to advance in an organization. Legal reception is an excellent way to start a career in the legal profession. Some employers may also prefer that you have some experience working in a law office.
What Is the Difference Between a Legal Receptionist, Legal Assistant, and a Paralegal?
There are some overlapping tasks that legal receptionists, legal assistants, and paralegals all perform, but there are also significant differences between these roles. Legal receptionists focus on performing administrative duties, taking care of clients while they wait for a meeting, and answering emails and calls.
What Qualifications and Skills Do I Need to Become a Legal Receptionist?
Qualifications to become a legal receptionist include at least a high school diploma or GED certificate and office experience. Some employers may require a bachelor’s degree or specific experience working in a law office. However, law firms typically provide on-the-job training for entry-level legal receptionists.
Legal Receptionist Job Description Sample
With this Legal Receptionist job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Legal Receptionist role.
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Receptionist responsibilities include
Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Job brief
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
What does a Receptionist do?
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
What is the job of a receptionist?
A receptionist is a person who supports management at all levels of the organization and generally greets the public and answers the company telephone. Their interpersonal skills, telephone etiquette and communication skills are extremely important in greeting clients, responding to inquiries and representing ...
What are the basic tasks that an office phone system performs?
While office phone systems and their feature set can vary significantly, it is important to know how to perform the basic tasks that you will be expected to perform on a daily basis such as transferring the call, putting the caller on hold, call forwarding and checking voice mail.
Can a receptionist send a fax?
Send and Receive Faxes – Many departments within an organization send and receive faxes without ever bothering the Receptionist. As the company Receptionist, however, you should always be prepared to send or receive faxes and understand how they work.
In-house versus virtual receptionists
Before you do anything, you have to decide how you’re going to source your receptionist. You can get similar services and solutions no matter how you hire, but the exact details may differ. There’s also the consideration as to whether you need in-house help, as well as whether you can afford the investment. Take the time to consider:
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Receptionists can make or break that first impression. They can even be the critical resource for your front office and communications, and when you don’t have the right people in place, that can spell disaster. Save yourself from disaster and take your receptionist solution to the next level when you choose to partner with Smith.ai instead.
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What is a receptionist?
Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment.
What education do you need to be a receptionist?
Receptionists generally have a high school diploma or equivalent . Most training for receptionist positions take place on-the-job. Receptionists oftentimes advance into administrative assistant roles. The best receptionists are friendly, extremely organized, and comfortable multi-tasking.
Education
- A high school diploma is generally required. Some employers may prefer some formal office education or training as well as experience in a law office. Many employers provide on-the-job training.
Skills
- Legal receptionists must possess excellent interpersonal and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. They must also have the ability to operate multi-line telephone systems and office equipment such as computers, printers, scanners, copiers and video conferencing eq…
Personal Traits
- Since legal receptionists are often a visitor’s first business contact with the firm or company, a professional appearance and polished demeanor are important. Other personal traits necessary to the job are: 1. Respect for confidentiality and discretion 2. Attention to detail 3. Positive, upbeat attitude 4. Patience in dealing with difficult visitors 5. Dependability
Work-Life Balance
- Most legal receptionists work a standard 40-hour work week, although occasional overtime may be required. Since receptionists rarely travel or work weekends or evenings, this occupation provides an excellent balance for students, parents, and others with significant responsibilities outside the workplace. Job-sharing and other flexible job arrangementsare available with some …
Compensation
- Legal receptionist salaries vary based on firm size, geographic location, experience, and other factors. The median hourly wage of receptionists (in all industries) in May 2015 was $20.77. Because legal receptionists are specialized, legal receptionists tend to earn more than receptionists as a whole. In small firms and rural areas, inexperienced legal receptionists may b…
Outlook
- Employment is projected to grow faster than the average for receptionists, according to the Department of Labor, Bureau of Labor Statistics. Job growth, coupled with the need to replace workers who transfer to other occupations or leave the labor force, will generate a large number of job openings for receptionists, the BLS reports.
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