why rocket lawyer is in trouble

by Cecilia Jakubowski 5 min read

The rocket lawyer’s job has many challenges Rocket lawyers, in addition to being a lucrative profession, also face challenges that many other professionals have to deal with. The majority of rocket lawyer work requires a specialized skill set.

Full Answer

Why choose Rocket Lawyer?

Rocket Lawyer uses SSL encryption for all data transfers, meaning that your legal documents will always be encrypted and protected from hackers or identity thieves. They also have policies and controls in place to limit your information from being used by advertisers. How long does it take to get my completed documents with Rocket Lawyer?

Can Rocket Lawyer cancel a fraudulent transaction?

Description: Fraudulent transaction (I never agreed to this) and cancellation not possible. The bank can reverse but it is immediately adjusted again by Rocket Lawyer. I even cancelled the card -to no avail- . To make matters worse, they charge money for cancelling a subscription I never had.

What is your thesis of complaint about Rocket Lawyer?

Thesis of complaint: rocketlawyer.com advertises on their website that they offer a 7 day trial to examine their website after you submit your credit card data. Apparently whomever designed their... Helpful?

How to contact Rocket Lawyer customer outreach?

Please don't hesitate to email us at customeroutreach@rocketlawyer.com with any questions or concerns. Take care! Helpful Be the first one to find this review helpful Erik of Earleville, MDVerified Reviewer Verified Buyer Original review: Nov. 3, 2021

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Can Rocket Lawyer Be Trusted?

Rocket Lawyer is definitely one of the best online legal services you can trust, making it our top choice. It offers a diverse range of business formation, document filing, and registered agent services that makes it a comprehensive solution if you're looking for reliable legal assistance.

Why do I have a charge from Rocket Lawyer?

Rocket Lawyer may automatically charge you at the end of the trial or for a membership renewal unless you notify us that you want to cancel or downgrade your membership. You can downgrade an auto-renewing paid membership to a free account at any time.

How hard is it to cancel Rocket Lawyer?

To cancel your subscription, get in touch with Rocket Lawyer's customer service representative on (877) 881-0947 from 6 am–6 pm PST, from Monday to Friday.

Is Rocket Lawyer Part of rocket companies?

Rocket Lawyer is an online legal technology company founded by Charley Moore in 2008, based in San Francisco, California....Rocket Lawyer.TypePrivate CompanyHeadquartersSan Francisco, CaliforniaKey peopleCharley Moore, Founder, Executive Chairman and CEO; Mark Edwards, Senior VP Rocket Lawyer UK6 more rows

Is Rocket Lawyer actually free?

Rocket Lawyer charges $39.99 per month for its legal plan, while LegalZoom charges just $31.25 (if you sign up for the annual plan billed once a year).

How do I stop Rocket Lawyer?

To cancel your Rocket Lawyer subscription, send an email to cclient@rocketlawyer.com and request support to cancel your account.

How long does it take for Rocket Lawyer to respond?

within one business dayHow long does it take for Rocket Lawyer to respond? If you use the Ask a Lawyer service by Rocket Lawyer, you will receive an answer to your question within one business day.

What is Rocket Lawyer on bank statement?

Rocket Lawyer Legal Benefits. What does Rocket Lawyer do? Rocket Lawyer is an online legal services company that connects people to the legal help they need. We make the law simple and a ordable with thousands of easy-to-create legal documents, quick access to independent local attorneys, and much more.

How do I cancel rocket?

To cancel your Rocket Lawyer premium plan:Log into your Rocket Lawyer account.Navigate to the main dashboard.Go to your profile in the top right corner.Select 'Account Settings' from the dropdown list.Scroll down to the 'Current Plan' section.Click on 'Cancel' next to your subscription to downgrade your account.

How many customers does Rocket Lawyer have?

25 million peopleHelping 25 million people. Just like you. Every day we spend our time and resources making it easier for people to get the legal help they need, so they can focus on what's really important—taking care of their families and building strong businesses.

What bank owns Quicken Loans?

Rocket Mortgage, LLC (formerly known as Quicken Loans LLC) is a mortgage loan provider. It is headquartered in the One Campus Martius building in the heart of the financial district of Downtown Detroit, Michigan....Rocket Mortgage.FormerlyRock Financial (1985–1999) Quicken Loans LLC (1999–2021)ParentRocket Companies, Inc.20 more rows

What bank is behind Rocket Mortgage?

Launched in 2016, Rocket Loans is an online personal loan company. It boasts a client-centric, convenient and secure approach to the personal loan process. Clients can apply online, be approved in minutes and get funded the same day. Rocket Loans provides loans offered by its partner, Cross River Bank.

Rocket Lawyer - I did not agree to pay a monthly subscription but am still charged each month

Date of incidents: Since Nov 7 2020 each month until I noticed on Jan 7, 2021 Membership #: [protected] Description: Fraudulent transaction (I never agreed to this) and cancellation not possible. The bank can reverse but it is immediately adjusted again by Rocket Lawyer. I even cancelled the card -to no avail- .

Rocket Lawyer - Totally unable to cancel online

I am old and knocking on deaths door. I don't have time for this! I spent hours trying to find out how to cancel my trial. It's now well past midnight and I've been billed and am PISSED! You overdrew a senior handicapped heart patient's account.

Rocket Lawyer - unethical practices

Signed up for Rocket Lawyer for their free trial and had to give them credit card details which is a scam to make sure they can charge you. I used 2 or 3 documents, then tried to cancel.

Rocket Lawyer - unauthorized charges

I cancelled my "free trial" with rocket lawyer in january 2016, I signed up with a prepaid card I rarely use or check the balance on, I checked today out of curiosity to see the balance of my funds and saw that they have been charging me for 15 months. $600 of unauthorized charges.

Rocket Lawyer - monthly membership fees

I used this site today to get some legal advice they claim is a free trial. After typing my question I was taken straight to a credit card payment subscription page where they ask for credit card details!! I was stupid enough to give mine.

Rocket Lawyer - ongoing fees being taken although I have cancelled what I didn't realise was an ongoing subscription

Hello, I have sent an email previously in january and july 2017 asking for you to stop taking money from my credit card. I have be3en in hospital for a long time so have not been able to deal with my affairs and had not realised that you were charging me for one document I used a year ago! I thought it was a one off fee.

Rocket Lawyer - this site is a scam

You know, if I rarely checked my bank account I would never notice they take my money every month. I tried to remember when I contacted them or used their service. I recall I subscribed for a free trial and once it's off they will notify me. But instead of doing it they decided те to warn me and just charge me silently. Very smart.

What is Rocket Lawyer?

Rocket Lawyer is a company dedicated to making legal forms and legal services affordable, approachable, simple, and available to as many people as possible. They understand that a strong legal defense is a right— not a privilege. Thanks to that, millions of people are able to rely on their excellent and affordable service whenever they encounter ...

How much is Rocket Lawyer?

Rocket Lawyer has a great premium membership option for $39.99 a month. Using this gives you unlimited access to legal documents, attorney services, legal consultations, and much more. Furthermore, it comes with a free 7 day trial where you can try everything out without any restraints.

Does Rocket Lawyer have legal services?

Rocket Lawyer offers free legal documents and free legal information. Plus they include access to affordable representation from licensed attorneys. This ensures that you’ll always have access to legal counsel when you need it.

Is Rocket Lawyer worth it?

Rocket Lawyer is absolutely worth your time. They offer excellent legal counsel and services for a very low price. Plus they’ll help you during every step of your legal process. With them in your corner, you’ll never have to worry about being led astray.

Does Rocket Lawyer use SSL?

Rocket Lawyer uses SSL encryption for all data transfers, meaning that your legal documents will always be encrypted and protected from hackers or identity thieves. They also have policies and controls in place to limit your information from being used by advertisers.

Does Rocket Lawyer charge for legal documents?

In order to help you establish yourself, Rocket Lawyer offers all necessary legal contracts and business documents for no charge; they’ll even help you fill them out as you go. Plus, you can message a lawyer for advice during any step of the process. Doing so ensures you always know what you’re doing.

Is divorce easy with Rocket Lawyer?

Divorce is never easy, but Rocket Lawyer can help ease the process with their excellent service. Using their site, you can easily create a Divorce Settlement Agreement to ensure that your agreed upon terms are clearly defined and ironclad.

What is Rocket Lawyer? An Overview

Rocket Lawyer is an online legal service that offers access to customizable documents and attorneys for advice. Included in the premium membership, you get:

How Does Rocket Lawyer Work?

Rocket Lawyer works by making legal care affordable and accessible. Without a similar service that serves as the mediator between the consumer and the law office, consumers sometimes feel like there’s little continuity in the industry regarding pricing, consult structure, or expectations.

How do I Get Started with Rocket Lawyer?

Getting started with Rocket Lawyer is easy. These are the general steps to get started with legal services at Rocket Lawyer:

Rocket Lawyer Tools & Training

Rocket Lawyer offers a sizeable knowledge base where you can find answers to many of your legal questions and concerns. They have the knowledge base categorized by situations like:

Rocket Lawyer Support

I’ve personally used Rocket Lawyer support and I can attest to the quality and speed of their customer service. They offer customer service support to help with:

Rocket Lawyer Price

Non-members can pay for forms and services individually, and they won’t be obligated to a monthly commitment. The pricing chart looks like this…

My Final Opinion of Rocket Lawyer

I recommend you try the service by either: 1.) Purchasing the documents you need without signing up for the membership, or 2.) Creating a trial account and setting a reminder for yourself when the trial is over.

What is Rocket Lawyer?

Rocket Lawyer gives you the ability to source, complete, edit, and sign various online legal documents with their online assistance.

How much does Rocket Lawyer cost?

Rocket Lawyer offers a wide range of legal documents that are easy to customise, sign, and store in your online portal. At $39.99 per month, they’re the same price as most other online legal document providers, with only one other provider offering a cheaper option.

Does Rocket Lawyer sell your information?

Rocket Lawyer does not sell your information to third parties, however as a buyer, your information is disclosed to third parties such as service providers. Moreover, Rocket Lawyer has implemented safeguards with third parties to ensure that your personal information is protected.

Is Rocket Lawyer a good lawyer?

Overall, the review of Attorney Services of Rocket Lawyer is a great service. Their representatives aim to take care of all your questions and queries when you hit a brick wall in your businesses and personal life and need to seek guidance and assistance on the legal matters pertaining to these.

Can you revoke Rocket Lawyer?

Rocket Lawyer allows you to revoke your membership at any time, and also gives the option of receiving a pro-rated refund on your credit card for the remaining time that you have not used. Non-members who need a refund on a single service will have to put in a request one time within 30 days of purchase.

Does Rocket Lawyers have a legal service?

Rocket Lawyers’ legal document customer service is the standout feature of their document service. When you get on the phone, you don’t end up at a help desk with an untrained call center representative. You speak to an actual lawyer who can provide accurate legal advice.

Does Rocket Lawyer have a registered agent?

Every business requires a registered agent as a point of contact in the state in which it is formed. Rocket lawyer can be that point of contact if you subscribe to their registered agent service as they offer this service in all 50 states.

Rocket Lawyer At A Glance

Rather than offer pricing tiers, Rocket Lawyer lets non-members purchase services Ă  la carte, and then offers discounts or free services to members. A Rocket Lawyer membership costs $39.99 per month and you can cancel the service any time.

Other Benefits

Rocket Lawyer is one of the few online legal services platforms to offer a free trial. During the trial, you can create up to three legal documents, ask an attorney a question, and try out their document management and electronic signature tools.

Fine Print

The free trial for Rocket Lawyer’s legal services requires you to enter credit card and contact information. As soon as your free seven-day trial is up, your credit card will be billed for $39.99. During the trial period, you can only access some of Rocket Lawyer’s premium membership benefits.

Is Rocket Lawyer Right for You or Your Business?

Regardless of which you choose to help you form your business, you will have to pay for state filing fees. With Rocket Lawyer, you can ask a lawyer a question and access legal forms at no cost to you with its seven-day free trial.

Frequently Asked Questions (FAQs)

There is a free trial that includes a limited range of services. To form an LLC with Rocket Lawyer, you’ll need to pay á la carte or join the monthly membership program for at least a month.

What is Rocket Lawyer?

Rocket Lawyer is an online legal technology company founded by Charley Moore in 2008, based in San Francisco, California. It provides individuals and small to medium-sized businesses with online legal services—including incorporation, estate plans, and legal document review.

How much did Rocket Lawyer make in 2009?

After making this change, Rocket Lawyer increased its annual revenue from $1 million in 2008 to $5 million in 2009, and increased its monthly visitors from 150,000 to 900,000 over the same period.

What is Rocket Lawyer's legal health score?

The score, which is a number between 1 and 100, is based on considerations like whether a business has incorporated or whether legal contracts are in writing. Rocket Lawyer then provides both a step-by-step walk through of all the basics needed to improve a user's legal heath and a detailed action plan that companies can follow to remedy any legal vulnerabilities. Rocket Lawyer offers the Legal Health Score service to all types of accounts.

When will Rocket Lawyer be available?

In September 2018, Rocket Lawyer started integrating blockchain technology into its legal transactions in order to provide “smart contracts” for its clients. The service was beta-tested in 2018, and offered commercially starting in 2019.

Who is Dan Nye?

In December 2009, Dan Nye, the former CEO of LinkedIn, joined Rocket Lawyer's board of directors. Nye was initially brought on as a board member, but after a few months was named to president and CEO. This allowed Moore to transition to Executive Chairman.

Is LegalZoom a competitor to Rocket Lawyer?

As of 2017, LegalZoom is Rocket Lawyer's primary Internet-based competitor in the U.S. market for legal form documents. A personal finance article in USA Today stated the common perception that both LegalZoom and Rocket Lawyer allow consumers to save money on legal fees but also require some self-education and legal legwork; in other words both allow consumers to "save a few bucks by doing some of the work yourself."

What is Rocket Lawyer?

Rocket Lawyer is perfect for people who need once-off legal documents drawn up or a little bit of legal advice every now and again. On the other hand, its Premium Member plan is a valuable tool for small to medium businesses.

How much is Rocket Lawyer LLC?

However it’s important to understand that not all services are covered under the monthly premium. For example, Rocket Lawyer LLC pricing is around $99.99.

Is Rocket Lawyer secure?

Rocket Lawyer takes extra steps to ensure that their clients’ personal information is kept safe. The company uses SSL and 128-bit or higher AES encryption to ensure that your data is transferred and stored safely. In addition to these industry standards, Rocket Lawyer also has a number of security controls and safeguards in place.

Is Rocket Lawyer BBB accredited?

Yes, Rocket Lawyer has been BBB accredited since 2006 and boasts an A + BBB rating. Rocket Lawyer BBB reviews, as well as the other Rocket Lawyer reviews published online, are largely positive which only serves to add to its already stellar reputation. ABOUT AUTHOR. Iva Marinova.

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