who was liebeck's lawyer

by Prof. Jazlyn Marquardt MD 9 min read

Liebeck's attorney Kenneth Wagner said Liebeck was concerned about the number of other people who had been burned by McDonald's coffee—and that the number included children.

What is Liebeck v McDonald's restaurants?

Jun 13, 2016 · Liebeck’s attorney Kenneth Wagner said Liebeck was concerned about the number of other people who had been burned by McDonald’s coffee—and that the number included children. States’ products liability laws contain instructions about warnings: They must be in a conspicuous place and must warn the product’s user of possibly dangerous features, Wagner …

What was the verdict in the Liebeck v Liebeck case?

Dec 30, 2016 · Liebeck's lawyer, Reed Morgan, told The Associated Press that Liebeck's isn't the first lawsuit filed over McDonald's coffee temperature. But it's likely the first one to reach a verdict, he said. McDonald's attorney Tracy McGee said the company will appeal the decision. "We will pursue all the appropriate remedies," she said.

What happened to Stella Liebeck’s case?

Sep 10, 2020 · In total, Mrs. Liebeck sought to settle with McDonald’s for $20,000. McDonald’s offered $800. Enter attorney Reed Morgan The now infamous Hot Coffee Lawsuit began when Mrs. Liebeck sought the help of a personal injury attorney in a law office in Santa Fe, New Mexico.

What has attorney Reed Morgan been up to since the Liebeck case?

Nov 02, 2011 · The Truth Surrounding Stella Liebeck’s Personal Injury “Hot Coffee” Litigation and the Jury’s Punitive Damages Award | Indianapolis, IN Personal Injury Lawyers McDonald’s hot coffee case spun by tort reform propagandists. Propaganda is a tool used for the purpose of swaying opinion.

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What happened to the lady that sued McDonald's for hot coffee?

Liebeck was taken to the hospital, where it was determined that she had suffered third-degree burns on six percent of her skin and lesser burns over sixteen percent. She remained in the hospital for eight days while she underwent skin grafting.

How much money did the lady who sued McDonald's get?

And there's a good chance everything you know about it is wrong. In 1992, 79-year-old Stella Liebeck bought a cup of takeout coffee at a McDonald's drive-thru in Albuquerque and spilled it on her lap. She sued McDonald's and a jury awarded her nearly $3 million in punitive damages for the burns she suffered.

Why did Ms Liebeck's lawyers believe that McDonald's was liable to Ms Liebeck?

In essence, the jury said that Mrs. Liebeck did carry some blame for her injuries because she held the coffee improperly. At the end of the day, if McDonald's served its coffee at a reasonable temperature, it would have been unlikely that Mrs.Sep 10, 2020

How hot was the coffee in the McDonald's case?

between 180 to 190 degreesLiebeck was wearing cotton sweatpants; they absorbed the coffee and held it against her skin, scalding her thighs, buttocks, and groin. The coffee was heated to somewhere between 180 to 190 degrees. Thus begain the story of the infamous McDonald's hot coffee case.

How much money did Ms Liebeck ask McDonald's to pay when she made her initial claim?

(McDonald's claimed customers wanted the coffee this hot.) Liebeck didn't want to go to court. She just wanted McDonald's to pay her medical expenses, estimated at $20,000.Dec 16, 2016

What degree burn is coffee?

Coffee, tea, hot chocolate and other hot beverages are usually served at 160° to 180° F, resulting in almost instantaneous burns that may require surgery.

What was Liebeck's original request to McDonald's how did McDonald's respond?

Liebeck spent six months attempting to convince McDonald's to pay $15,000 to $20,000 to cover her medical expenses. McDonald's responded with a letter offering $800. Mrs. Liebeck also asked McDonald's to consider changing the excessive temperature of its coffee so others would not be similarly harmed.

How much did the McDonald's coffee lady get?

She received third-degree burns over 16 percent of her body, necessitating hospitalization for eight days, whirlpool treatment for debridement of her wounds, skin grafting, scarring, and disability for more than two years. Despite these extensive injuries, she offered to settle with McDonald's for $20,000.

When was the Happy Meal invented?

1979During the summer of 1979, McDonald's premiered the Happy Meal nationally. The first boxes were circus wagons. The first toys were tops, stencils, wallets, puzzles and erasers. And initially, meals included a hamburger or cheeseburger, fries, a soft drink and cookies.Jul 5, 2019

Why is McDonalds being sued?

McDonald's and Burger King are being sued for use of 'forever chemicals' in packaging. Many restaurant and grocery chains have committed to phasing out PFAS, but a recent report found the chemicals rampant in fast-food packaging.4 days ago

Why did McDonald's keep coffee so hot?

During the trial, it was revealed that McDonald's kept its coffee temperature between 180 and 190 degrees Fahrenheit, even though any drink served at temperatures over 140 degrees Fahrenheit could cause serious burns. The company claimed to do that because it “made the coffee taste better.”May 18, 2018

How much did Liebeck settle for McDonald's?

Liebeck sought to settle with McDonald's for $20,000 to cover her actual and anticipated expenses. Her past medical expenses were $10,500; her anticipated future medical expenses were approximately $2,500; and her daughter's loss of income was approximately $5,000 for a total of approximately $18,000.

Where did Stella Liebeck get her coffee?

On February 27, 1992, Stella Liebeck, a 79-year-old woman from Albuquerque, New Mexico, ordered a 49-cent cup of coffee from the drive-through window of a local McDonald's restaurant located at 5001 Gibson Boulevard Southeast . Liebeck was in the passenger's seat of a 1989 Ford Probe which did not have cup holders. Her grandson parked the car so that Liebeck could add cream and sugar to her coffee. Liebeck placed the coffee cup between her knees and pulled the far side of the lid toward her to remove it. In the process, she spilled the entire cup of coffee on her lap. Liebeck was wearing cotton sweatpants; they absorbed the coffee and held it against her skin, scalding her thighs, buttocks, and groin.

What was the name of the lawsuit that was a flashpoint in the debate in the United States over tort reform?

Liebeck v. McDonald's Restaurants, also known as the McDonald's coffee case and the hot coffee lawsuit, was a 1994 product liability lawsuit that became a flashpoint in the debate in the United States over tort reform. Although a New Mexico civil jury awarded $2.86 million to plaintiff Stella Liebeck, a 79-year-old woman who suffered third-degree ...

Who was responsible for the McDonald's coffee cup accident?

Applying the principles of comparative negligence, the jury found that McDonald's was 80% responsible for the incident and Liebeck was 20% at fault. Though there was a warning on the coffee cup, the jury decided that the warning was neither large enough nor sufficient.

What temperature should coffee be served at?

Scott. During the case, Liebeck's attorneys discovered that McDonald's required franchisees to hold coffee at 180–190 °F (82–88 °C). Liebeck's attorney argued that coffee should never be served hotter than 140 °F (60 °C), and that a number of other establishments served coffee at a substantially lower temperature than McDonald's. They presented evidence that coffee they had tested all over the city was all served at a temperature at least 20°F (11°C) lower than what McDonald's served. Liebeck's lawyers also presented the jury with expert testimony that 190 °F (88 °C) coffee may produce third-degree burns (where skin grafting is necessary) in about 3 seconds and 180 °F (82 °C) coffee may produce such burns in about 12 to 15 seconds. Lowering the temperature to 160 °F (71 °C) would increase the time for the coffee to produce such a burn to 20 seconds. Liebeck's attorneys argued that these extra seconds could provide adequate time to remove the coffee from exposed skin, thereby preventing many burns. McDonald's claimed that the reason for serving such hot coffee in its drive-through windows was that those who purchased the coffee typically were commuters who wanted to drive a distance with the coffee; the high initial temperature would keep the coffee hot during the trip. However, it came to light that McDonald's had done research which indicated that customers intend to consume the coffee immediately while driving.

When did the Retro Report come out?

On October 21, 2013, The New York Times published a Retro Report video about the media reaction and an accompanying article about the changes in coffee drinking over 20 years. The New York Times noted how the details of Liebeck's story lost length and context as it was reported worldwide.

What is the hot coffee movie about?

On June 27, 2011, HBO premiered a documentary about tort reform problems titled Hot Coffee. A large portion of the film covered Liebeck's lawsuit. This included news clips, comments from celebrities and politicians about the case, as well as myths and misconceptions, including how many people thought she was driving when the incident occurred and thought that she suffered only minor superficial burns. The film also discussed in great depth how Liebeck v. McDonald's Restaurants is often used and misused to describe a frivolous lawsuit and referenced in conjunction with tort reform efforts. It contends that corporations have spent millions promoting misconceptions of tort cases in order to promote tort reform. In reality, the majority of damages in the case were punitive due to McDonald's' reckless disregard for the number of burn victims prior to Liebeck.

What was the significance of the Liebeck case?

The Liebeck case sparked a debate all across the country regarding frivolous lawsuits and excessive jury awards. Many saw this as a signal that tort reform was in dire need. However, far beneath the squawk and squabble of the media and other chattering classes, the real issues-legal issues-remained to be tussled over by both sides.

What happened to Stella Liebeck?

Yet, what actually happened? On February 27, 1992, Stella Liebeck, 79 years old, pulled into the drive-through of a McDonald’s restaurant in Albuquerque, New Mexico and ordered a cup of coffee.

Why was Stella Liebeck ignored?

In the mid-1990s, Stella Liebeck’s injuries were largely ignored. The media and lawmakers dismissed the facts of the case in favor of pointing to what they viewed as an outrageous jury award. There are three primary reasons the public remains so misinformed about the Liebeck case include the following: 1 The focus on the jury-awarded punitive damages. 2 A concerted political campaign to skew public opinion in favor of tort reform. 3 A failure to report the injuries distorted the case in the mind of the public.

Where did the hot coffee lawsuit start?

The now infamous Hot Coffee Lawsuit began when Mrs. Liebeck sought the help of a personal injury attorney in a law office in Santa Fe, New Mexico. The firm she walked into just so happened to the be law office of an acquaintance familiar with Reed Morgan ’s work on the previous hot liquid spill case.

What temperature should coffee be served at?

According to Morgan, consumer studies put the ideal temperature for consumption of coffee between 145-155°.

How long does it take for coffee to burn?

Morgan learned that liquid with a temperature of 180-190° could lead to third-degree burns in as little as two to seven seconds, and especially so if clothing absorbs the liquid. This is the temperature that McDonald’s admitted to keeping their coffee, based on a consultant’s recommendation for optimal taste.

Who discovered the science behind McDonald's?

He began his research by asking why Liebeck had gotten such deep burns. Through speaking with Dr. Ken Diller at the University of Texas at Austin, he discovered the science of which he based the case against McDonald’s.

How many complaints did McDonald's get?

McDonald’s Hot Coffee and the discovery of the 700 Complaints. During discovery, Morgan and his team found that between 1982 and 1992, McDonald’s received more than 700 reports from consumers burned by their coffee.

Did Stella Liebeck get a payday?

In reality, Stella Liebeck wasn’t looking for a major payday; she was looking for a fair settlement.

What happened in Liebeck vs McDonald's?

McDonald’s Restaurants? While sitting in the passenger seat of a parked car the 79-year-old Albuquerque resident, Stella Liebeck, accidentally spilled a cup of hot McDonald’s coffee on her lap and suffered third-degree burns to her thighs, buttocks, and groin.

What temperature does McDonald's coffee go to?

Mrs. Liebeck’s attorney presented evidence that McDonald’s held their coffee at 180º to 190º which is at unreasonably higher temperatures than other restaurants. The victim’s attorneys were also able to prove that McDonald’s was aware of hundreds of other burns from their coffee from the prior decade.

How much was Liebeck liable for the coffee?

When the case went to court, the jury determined that Ms. Liebeck was 20% liable for the incident due to the warning label on the cup of coffee and that McDonald’s held the other 80% of liability for the incident. In the end, for compensatory damages, Ms. Liebeck was awarded $160,000 plus an additional $2.7 million in punitive damages, a number that was reached based on two days’ worth of McDonald’s revenue from coffee sales. However, Ms. Liebeck did not actually receive millions of dollars in damages, as the judge reduced those damages to $480,000. All told, Ms. Liebeck did not receive millions but rather settled after trial on an undisclosed amount that was reported as less than $600,000.

What happened to Stella Liebeck?

In 1992, news media across the United States exploded over a now-infamous personal injury case in which a woman (Stella Liebeck) was awarded just short of $3 million in damages when she spilled a cup of scalding hot coffee in her lap. This case has become synonymous with America’s over-litigious society and a supposed lack of common sense.

Was Liebeck in the car when she was burned?

Contrary to rumors, Liebeck was not operating her vehicle, nor was it moving at the time she was burned. Her grandson was driving his car, and Ms. Liebeck was in the passenger seat.

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Overview

Liebeck v. McDonald's Restaurants, also known as the McDonald's coffee case and the hot coffee lawsuit, was a highly publicized 1994 product liability lawsuit in the United States against the McDonald's restaurant chain.
The plaintiff, Stella Liebeck, a 79-year-old woman, suffered third-degree burns in her pelvic regionwhen she accidentally spilled coffee in her lap after purchasing it from a McDonald's restaurant. …

Plaintiff

Stella May Liebeck was born in Norwich, England, on December 14, 1912 and was 79 at the time of her lawsuit. She died on August 5, 2004 at the age of 91.

Background

On February 27, 1992, Liebeck ordered a 49-cent cup of coffee from the drive-through window of an Albuquerque McDonald's restaurant at 5001 Gibson Boulevard Southeast. Liebeck was in the passenger's seat of a 1989 Ford Probe, which did not have cup holders. Her grandson parked the car so that Liebeck could add cream and sugar to her coffee. Liebeck placed the coffee cup betwe…

Trial and verdict

The Liebeck case trial took place from August 8 to 17, 1994, before New Mexico District Court Judge Robert H. Scott. During the case, Liebeck's attorneys discovered that McDonald's required franchiseesto hold coffee at 180–190 °F (82–88 °C). Liebeck's attorneys argued that coffee should never be served hotter than 140 °F (60 °C), and that a number of other establishments served coffee at a substantially lower temperature than McDonald's. The attorneys presented ev…

Aftermath

The Liebeck case is cited by some as an example of frivolous litigation. ABC News called the case "the poster child of excessive lawsuits". Legal commentator Jonathan Turley called it "a meaningful and worthy lawsuit". McDonald's asserts that the outcome of the case was a fluke, and attributed the loss to poor communications and strategy by an unfamiliar insurer representing a franchise. Liebeck's attorney, Reed Morgan, and the Association of Trial Lawyers of Americadefended the r…

See also

• McDonald's legal cases
• Compensation culture
• "The Postponement" and "The Maestro", Seinfeld episodes which include a parody of the case

Further reading

• Rutherford, Denney G. (1998). "Lessons from Liebeck: QSRs Cool the Coffee". Cornell Hotel and Restaurant Administration Quarterly. 39 (3): 72–75. doi:10.1177/001088049803900314. ISSN 0010-8804. S2CID 154928258.
• Enghagen, Linda K.; Gilardi, Anthony (2002). "Putting things in perspective: McDonald's and the $2.9-million cup of coffee". Cornell Hotel and Restaurant Administration Quarterly. 43 (3): 53–60. doi:10.1016/S0010-8804(02)80018-0. ISSN 001…

• Rutherford, Denney G. (1998). "Lessons from Liebeck: QSRs Cool the Coffee". Cornell Hotel and Restaurant Administration Quarterly. 39 (3): 72–75. doi:10.1177/001088049803900314. ISSN 0010-8804. S2CID 154928258.
• Enghagen, Linda K.; Gilardi, Anthony (2002). "Putting things in perspective: McDonald's and the $2.9-million cup of coffee". Cornell Hotel and Restaurant Administration Quarterly. 43 (3): 53–60. doi:10.1016/S0010-8804(02)80018-0. ISSN 0010-8804.

External links

• The Stella Liebeck McDonald's Hot Coffee Case FAQ at Abnormal Use
• The Full Story Behind the Case and How Corporations Used it to Promote Tort Reform? – video report by Democracy Now!
• Thought the McDonald's Hot Coffee Spilling Lawsuit was Frivolous? by David Haynes of The Cochran Firm

Synopsis

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A normal woman in a small town drives up to a McDonalds and orders a cup of coffee. The rest is history. In the weeks and months to follow this encounter, great controversy would swirl around this woman and her latte. Television shows, pundits, and politicians across the country debated the matter vigorously. A docu…
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Facts

  • On February 27, 1992, Stella Liebeck, 79 years old, pulled into the drive-through of a McDonalds restaurant in Albuquerque, New Mexico and ordered a cup of coffee. It only cost her 49 cents but it serving her that drink would cost the restaurant a lot more than that when it was all said and done. Stella was not actually driving; her grandson, Chris...
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Health

  • Quickly, she was rushed to the hospital where doctors determined she had suffered third-degree burns on a small part of her body. She stayed at the hospital a little over a week where she received skin grafting. The incident left her with significant weight loss, permanent disfigurement, and disability for years to come.
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Aftermath

  • Combined, Liebecks losses from the incident (medical bills, loss of work, etc.) were a little under $20,000, and she offered to settle with McDonalds for that amount. They refused and suggested less than $1,000.
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Trial

  • This prompted her to obtain legal counsel. Her lawyer sought to compromise with the fast-food giant for $300,000. When the company again balked, unfortunately as it turned out, they went to trial where the jury awarded Liebeck $160,000 in medical expenses and $2.7 million in punitive damages. See WL 360309 (Bernalillo County, N.M. Dist. Ct. 1994) While the judge would eventua…
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Statistics

  • Though it may be surprising, statistics actually tend to disprove the argument that excessive or frivolous litigation is choking the life out of the American legal system. Many studies (even those by the conservative Rand Institute) show that only a small percentage of those injured file a lawsuit against their transgressor.
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Significance

  • Furthermore, less than ten percent of all cases related to torts since the early 1990s. However, even if these statistics were not true (which they are), and even if her injuries were not severe (which they were), this case illustrates the great divide between rhetoric and reality. That is to say that one must separate the great controversy this case created and focus on the underlying lega…
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Quotes

  • Here, by selling Liebeck coffee it can easily be argued that a duty was created requiring the company to serve her as similarly situated companies would serve her as well. Context is key. Negligence only requires what reasonable people would do in the same circumstances. However, the question arose-did McDonalds breach that duty by serving coffee at temperatures above 18…
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Criticisms

  • The other claim that Liebeck advanced through Morgan was that the coffee was defectively manufactured. This is a products liability argument that argues that some defect in the particular item given to the plaintiff made it different than all the others and that defect caused the plaintiff injury. Also, that defect was not made known to the plaintiff.
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