when a lawyer doesn't call you back, does he not want my case

by Guadalupe Rutherford 9 min read

If a lawyer will not return your phone call, then that may indicate that he is neglecting the legal matter that you have entrusted to him. If so, then you may want to retain another attorney. Any new attorney may wish to see the file.

The bottom line here is that just because the lawyer's not calling you back does not mean that it's anything personal. In fact, what it could mean is that the lawyer is actually trying to focus on winning your case, or doing something that will advance your settlement strategy.Feb 6, 2020

Full Answer

Why won’t my lawyer Call Me Back?

If a lawyer will not return your phone call, then that may indicate that he is neglecting the legal matter that you have entrusted to him. If so, then you may want to retain another attorney.

Do you have to call your clients back?

If you’re an attorney, remember that you have to call your clients back. You have to keep them apprised of the events in their case. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

What to do when your lawyer won’t respond?

Review this Top 20 List of What to Do When Your Lawyer Won’t Respond Put it in Writing. 1. Put you*re question/request in writing. Lawyers are required to reasonably respond. 2. Send your request by email, fax or overnight mail. 3. Do not repeatedly contact the lawyer. Reasonable requests means reasonable in number, frequency and topic.

Why can't I talk to my lawyer?

If you get a live person on the phone when you call the lawyer's office, ask that person why you cannot seem to talk to your lawyer. Maybe he is in the hospital or there is some other reason, and the receptionist may be able to tell you.

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What if my lawyer doesn't contact me?

If your lawyer still does not respond, you can send him or her a letter explaining the communication problems. If at this point you do not hear anything from your lawyer, you should consult with a legal malpractice attorney.

How long should you wait for a lawyer to call you back?

Scott Aalsberg Esq. A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.

Is it normal not to hear from your attorney?

Throughout the process of getting your financial settlement after becoming injured, there may be periods of time that you do not hear from your attorney. Although this can be unnerving, it is a normal part of the legal process.

How often should your lawyer contact you?

Once a month is a good rule of thumb if things are slow, but if you are preparing for trial or in my case an administrative benefits hearing, the contact with you and your attorney should be more frequent and specifically scheduled.

Why do lawyers ignore you?

If your attorney is not experienced or efficient, they may have missed a deadline or made another mistake and aren't willing to confess their error. There could also be some bad news that is entirely outside of the attorney's control.

How do you get your lawyer to respond?

If you think your attorney is ignoring you, send a certified letter to his office questioning the silence and that you are prepared to find a new lawyer if necessary. This will jolt him into action. He will respond either by saying the two of you aren't a good fit, or he will start being much more communicative.

What is it called when a lawyer doesn't do his job?

Legal malpractice is a type of negligence in which a lawyer does harm to his or her client. Typically, this concerns lawyers acting in their own interests, lawyers breaching their contract with the client, and, one of the most common cases of legal malpractice, is when lawyers fail to act on time for clients.

Is no news good news from your lawyer?

The bottom line is that this is generally one of those cases where “no news is good news” because it means your attorney is working on your case. The only time you should get concerned is if you need to speak to your attorney and you cannot get through nor have you received a return call.

Why do lawyers take so long to settle a case?

The reasons a case can progress slowly can be summed up into three general points: Your case is slowed down by legal or factual problems. Your case involves a lot of damages and substantial compensation. You have not reached maximum medical improvement from your injuries (this will be explained below)

When should I hear from my lawyer?

There is no set formula for how often you will hear from your attorney. However, the key to a successful attorney client relationship is communication. Whenever there is an important occurrence in your case you will be contacted or notified.

How do you know a bad lawyer?

Signs of a Bad LawyerBad Communicators. Communication is normal to have questions about your case. ... Not Upfront and Honest About Billing. Your attorney needs to make money, and billing for their services is how they earn a living. ... Not Confident. ... Unprofessional. ... Not Empathetic or Compassionate to Your Needs. ... Disrespectful.

How do you follow up with a lawyer?

Ask to meet again. Cordially make your request for the followup meeting. Include your phone numbers and email address, even though your attorney already has them from the previous meeting. If there is a best time or manner to contact you, let them know what it is.

Research before retaining

What kind of reviews does the firm being considered have? Do they rank highly on Avvo and Google among the other client-sourced reporting sites? ©BigStockPhoto

Busy and ignoring: not one in the same

We’ve provided a client point of view throughout most of this article, now let’s look at the legal side of the equation, because it’s an equally important part of the attorney-client relationship.

Face to face time is limited

Just because the client only sits down with his or her attorney for an hour here and there, it doesn’t mean the client is forgotten the second they walk out the door. ©BigStockPhoto

What should I do if my attorney will not return my phone calls?

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What should I do if my attorney will not return my phone calls?

Attorney Ben Schwartz talks good customer service and answers the question, “What should I do if my attorney will not return my phone calls?”

How Do Law Firms Work?

So the first thing is, how do law firms work? There’s no one answer to that but I will give you a general answer which might be helpful in this instance. There are law firms that are high-volume and low-volume. High-volume usually means consumer-oriented law firm. Examples of this might be a matrimonial practice, a family law practice.

Individual Attention Might Not Be Critical to the Actual Success or Failure of Your Case

In that sort of situation, the idea that a client can call out of the blue and simply ask such things as, you know, how’s my case going, what do you think I should be doing here, when do you think it’ll be over, and have these general conversations, becomes an impediment to the standardization concept.

Be Clear About What You Expect from Your Lawyer

And that lawyer might have a very honest and open discussion with you about that, in which you either decide, “Hey, maybe I don’t have to call them whenever I want to. Maybe it’s okay if they just give me a three month update or something like that.” Or you might decide, “Hey, this is not the lawyer for me,” shake hands, move on.

Be Open and Honest with Your Lawyer and Ask for the Same in Return

Having said that, there is always the possibility that there’s been some kind of breakdown in the attorney-client relationship, and I don’t want to minimize that.

We're here to help

Contact the Nissenbaum Law Group to schedule an appointment at 908-686-8000 or feel free to use the following form to e-mail us. Please include as much information as you can to ensure that we are able to handle your request as quickly as possible.

Is litigation a complicated process?

Litigation is a slow, complicated, unpredictable, expensive process. To the extent your lawyer can expedite, simplify, win, and reduce the fees, he’s the one for you . I hope you don’ t need to get the attention of your attorney. But if you do, this should help. Good luck!

Do attorneys mind after hours calls?

Just like they don’t mind after-hours calls. Sometimes it’s necessary for you to volunteer. You’ll be surprised how receptive your attorney is to your assistance. Believe it or not, the amount of attorney’s fees is usually not a major complaint.

Can an army of marching attorneys help some clients?

We know that every case is not a winner. An army of marching attorneys can’t help some clients. The key is to be able to focus on the relevant law and facts immediately, so you don’t waste the client’s money and your time. If the attorney isn’t prosecuting your case, this probably wasn’t done. You can help.

Do lawyers have egos?

So even though it’s a killer, it’s a sure-fire attention-getter. In fact, it’s so reliable that if the attorney doesn’t respond, you’re probably better off with another.

What to do if an attorney won't call back?

Ask to schedule a time to come to his office in person for a meeting, or to schedule a telephone appointment. Then call back the next day, and the next day. But also send letters.

Why won't my lawyer return my phone call?

If a lawyer will not return your phone call, then that may indicate that he is neglecting the legal matter that you have entrusted to him. If so, then you may want to retain another attorney. Any new attorney may wish to see the file.

What to do if an attorney does not answer phone calls?

But when the attorney does not return phone calls and you do not know why you can't reach him on the phone, send him a letter. In the letter state that you have called him and he is not available and will not return your call. Keep a copy of the letter. State that it is very important he call you. If you get no response, send another letter saying ...

How long does it take for an attorney to pick up a file?

Make a written request, as described above about writing letters. The attorney will need a few days or more to get the file ready for you to pick up, and to make any copies which he wants to keep. When a client sends an attorney a written request to pick up the file, it is serious.

Can you file a grievance based on lack of return phone call?

Do not file a Grievance based on lack of return phone call unless the letters and other suggestions above have failed, and only if you have at least two letters that you sent requesting information, status and a phone call or meeting. You can obtain the Grievance form at the State Bar of Texas at the link below.

What to do if your lawyer is not handling your case?

If your lawyer fails to handle your case competently, including intentionally ignoring you or by being too busy to work on your case, you may be able to take action through a legal malpractice suit.

What happens if you don't answer emails when you hire an attorney?

But when failure to return calls or answer emails becomes the norm, you may wish to break ties and seek new representation.

How to end a relationship with a lawyer?

To end the relationship, send a written letter, preferably certified with a return receipt requested. The letter should explain your concerns with the lawyer’s inattentive behavior and request a complete copy of your file.

What to do before terminating a relationship with an attorney?

Before terminating your relationship with your attorney, read your retainer agreement. The retainer agreement serves as a contract for services between you and your lawyer. It should clearly define the terms of your relationship and what happens if you chose to end it.

Why is communication important in a lawyer?

Lack of communication is one of the leading reasons clients choose to seek a new lawyer. While lawyers are often busy attending court, meeting with other clients or preparing a case, persistently failing to return calls or emails can damage the relationship and case beyond repair.

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