Some states prohibit attorney representation, but you can always consult a lawyer before you file a Small Claims lawsuit against T-Mobile. You can see our complete guide to filing a small claims T-Mobile lawsuit.
The first option for suing T-Mobile is through consumer arbitration. Contracts with arbitration clauses give you the right take legal action through an officially-designated, independent dispute process that’s not a court and won’t require showing up in person. This can be a better option for a lot of regular people.
This means that you effectively dismissed your right to sue T-Mobile in favor of an arbitration process for any disputes. But don’t give up—you do have options available.
For example, T-Mobile charged you an unexpected fee that you have to pay. Call T-Mobile's customer service phone number 1 (800) 937-8997 and have them troubleshoot your problem. Many companies respond to Twitter complaints extremely fast.
In California, you can sue T-Mobile for a maximum of $10,000 if you are an individual. If you are a business suing T-Mobile, you can sue for a maximum of $5,000. Note, if you are a sole proprietor, you count as an individual.
Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380. For media requests, commercial questions or customer service inquiries, visit our Contacts page.
It has been reported that information as sensitive as Social Security numbers, dates of birth and drivers' license numbers were stolen in the breach. If you've received notice that your information was compromised in the T-Mobile data breach, you can now join others taking action.
Your T-Mobile subscriber agreement will often include language saying that you cannot sue them in most types of legal courts. However, consumers will always have the option to either take T-Mobile to a small claims court, or to file a consumer arbitration claim against them.
800-937-8997T‑Mobile customer service issues should be reported to 800-937-8997.
Mike Sievert (Apr 1, 2020–)T-Mobile US / CEOMichael Sievert is the president and CEO of T-Mobile US, and a member of the company's board of directors. In November 2019, T-Mobile announced that Sievert would be promoted from chief operating officer to CEO in May 2020 when John Legere retired. Wikipedia
Data Breach compensation in California Under the act, consumers may recover statutory damages between $100-$750 or actual damages, whichever is greater, to compensate for any fraud, time spent, or any credit monitoring product consumers purchased in response to the breach.
Suing T-Mobile for the Data Breach Anyone whose data has been compromised may qualify to participate in a class action lawsuit against T-Mobile for its failure to protect customers' sensitive information and, as the hacker who took credit for the breach said, its “awful” security.
A class action is a procedural device that permits one or more plaintiffs to file and prosecute a lawsuit on behalf of a larger group, or "class".
Send T-Mobile your demand letter. Most small claims courts require that you ask the person you're suing (the “defendant”) to fix your problem voluntarily before you file your claim. ... Fill out your court forms. ... File your claim with the court. ... “Serve” T-Mobile the forms. ... Go to court.
To request a payment refund, contact T-Mobile Customer Service. You'll need to be the account holder or an authorized user and able to verify the account. Payments older than 12 months from the date of request are not eligible for refunds.
Small claims actions cost considerably less and often involve little more than a small filing fee and another fee to serve documents on the opposing side. Typically in a civil lawsuit, it can cost $1,500-$5,000 to initiate an action and have a lawyer deliver a Statement of Claim.