what to do about lawyer that won't return calls

by Corene Ruecker 7 min read

But when the attorney does not return phone calls and you do not know why you can't reach him on the phone, send him a letter. In the letter state that you have called him and he is not available and will not return your call. Keep a copy of the letter.

If your attorney is not returning your calls or voicemails, ask to speak with someone else at the firm. This may be the receptionist, paralegal or even another attorney in the office. You can let this person know that you cannot get in touch with your lawyer and leave a message with them as well.Jun 29, 2020

Full Answer

What can I do if my attorney will not return my calls?

Apr 11, 2022 · You’re giving your attorney the chance to grow as a professional and do a better job for you going forward. If you have an attorney that won’t call you back and not responding, call the office. Make an appointment. Go in and meet with them and if that doesn’t solve your problem, then get a different attorney on board and fire the first one.

Why your lawyer won't return your phone calls?

If a lawyer will not return your phone call, then that may indicate that he is neglecting the legal matter that you have entrusted to him. If so, then you may want to retain another attorney. Any new attorney may wish to see the file. You can call on the phone and request your file, saying that you will come by to pick it up.

What if my lawyer won't return my phone calls?

Nov 05, 2016 · You should take the time to cite specific examples, including dates and times of unreturned phone calls. You need to be firm, but respectful, in your communication. You need to tell your attorney that you will seek new legal representation if your attorney does not rectify the communication situation immediately.

What to do when your attorney is not responsive?

May 09, 2018 · The good news is that when it comes time for me to prepare a complaint or a motion or a legal brief for the client whose call I could not return, I will do “deep work” for that client and shut out everything else. This is how the practice of law is supposed to work. So often when a lawyer does not return your call for a few days it may simply mean your lawyer is busy …

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What does it mean when your attorney does not return your calls?

This is how the practice of law is supposed to work. So often when a lawyer does not return your call for a few days it may simply mean your lawyer is busy getting some important work done in your case or in another client's case. There is nothing going on with your case.May 9, 2018

What to do when your lawyer stops communicating with you?

If you have called your attorney, left messages, sent emails, and you still haven't heard a response, the best course of action is to send a certified letter to his or her office questioning the failure to communicate and informing them that you are prepared to find a new lawyer if the situation does not improve.Mar 29, 2021

Is it normal for lawyers to not respond?

One of the most common reasons that lawyers fail to communicate with their clients is because they are simply too busy. If you feel like you are getting the runaround, it may be time to take a more direct approach and call your lawyer directly.Jul 10, 2021

How long should it take for my lawyer to call me back?

A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.Dec 28, 2019

How often should your lawyer update you?

Once a month is a good rule of thumb if things are slow, but if you are preparing for trial or in my case an administrative benefits hearing, the contact with you and your attorney should be more frequent and specifically scheduled.

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

How long does it take for a lawyer to review a case?

Question: Why is it taking so long for your lawyer to make a decision whether to accept your case? Answer: It should rarely take more than 4-6 weeks for a malpractice lawyer to make a decision about your case.

Why do lawyers take so long to settle a case?

Once a case gets filed in court, things can really slow down. Common reasons why a case will take longer than one would hope can include: Trouble getting the defendant or respondent served. The case cannot proceed until the defendant on the case has been formally served with the court papers.May 28, 2020

How often should I contact my lawyer?

You should never be afraid or feel like an intrusion to contact your attorney every three weeks or so, or more frequently if there is a lot going on with your health or other matters related to your legal case.Jun 17, 2020

Do Lawyers call you back?

When a lawyer is not representing you, there is no particular time period during which the attorney has to call you back, in fact, the attorney is not required to call you back at all.

What do you do when opposing counsel won't respond?

In a nutshell, if opposing counsel isn't responding:Document your repeated efforts at contact, including your statement of the consequence of continued nonresponse.Wait a reasonable amount of time.To be safe, get a court order authorizing direct contact.More items...•Jun 22, 2018

What happens if your lawyer doesn't handle your case?

If your lawyer fails to handle your case competently, including intentionally ignoring you or by being too busy to work on your case, you may be able to take action through a legal malpractice suit. Poor communication alone is not grounds for a legal malpractice suit, but if your attorney stops working on your case altogether it could escalate to a malpractice suit.

What to do before terminating a relationship with an attorney?

Before terminating your relationship with your attorney, read your retainer agreement. The retainer agreement serves as a contract for services between you and your lawyer. It should clearly define the terms of your relationship and what happens if you chose to end it.

How to end a relationship with a lawyer?

To end the relationship, send a written letter, preferably certified with a return receipt requested. The letter should explain your concerns with the lawyer’s inattentive behavior and request a complete copy of your file.

Why is communication important in a lawyer?

Lack of communication is one of the leading reasons clients choose to seek a new lawyer. While lawyers are often busy attending court, meeting with other clients or preparing a case, persistently failing to return calls or emails can damage the relationship and case beyond repair.

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You Need to Write Letters

You Need to Write Letters#N#I appreciate that phone calls are easier and that you shouldn't have to write a letter to your own attorney. But when the attorney does not return phone calls and you do not know why you can't reach him on the phone, send him a letter.

Ask the Phone Receptionist What is Going On

Ask the Phone Receptionist What is Going On#N#If you get a live person on the phone when you call the lawyer's office, ask that person why you cannot seem to talk to your lawyer. Maybe he is in the hospital or there is some other reason, and the receptionist may be able to tell you.

Request Your File - It Is Your Property

Request Your File - It Is Your Property#N#The file that the attorney has created and maintained on your case is actually your property. The attorney can keep a copy at his expense, but the original file and papers in it are property of the client.

If Nothing Else Works, Threaten to File a State Bar Grievance

If Nothing Else Works, Threaten to File a State Bar Grievance#N#A lawyer has a duty to communicate with his or her client. The failure to do so is professional misconduct. One of the functions of the State Bar is to investigate and punish professional misconduct by attorneys, based on Grievances filed by clients.

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