From the outset of the case, the lawyer and client should determine the “scope” of the representation. They will set forth the goals of the representation. Some goals are short-term, such as closing on a piece of property, and sometimes they are long-term, as in providing ongoing advice for a corporation.
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What the Client Decides in a Case. The ultimate control over decisions that will impact on the merits or substance of a case lies with the client. The client, and only the client, determines the “objectives of representation.” (See Model Rule 1.2 (a) ). EXAMPLE: A plaintiff’s lawyer in a personal injury case is negotiating a pricey ...
If a lawyer determines that his client expects assistance in violating a law or a rule of ethics, the lawyer must explain to the client why he cannot provide assistance. If the client insists on help with an illegal course of conduct, the lawyer MUST withdraw. We will dig further into the rules of withdrawal later in the course. Sometimes lawyers find their clients’ goals to be unpalatable. …
67% of surveyed customers said they choose a law firm if they promptly answer the first call or email.
The second highest response when it comes to choosing a lawyer has to do with the first time consultation. 64% said they choose a firm that offers free first-time consults.
There’s a high the demand for fixed fees; 49% of poll responders said that having a set cost would help make a law firm their first choice.
The overwhelming response for the majority of customers is a need for excellent service.
The Client's Privilege. Generally, the attorney-client privilege applies when: an actual or potential client communicates with a lawyer regarding legal advice. the lawyer is acting in a professional capacity (rather than, for example, as a friend), and. the client intended the communications to be private and acted accordingly.
The attorney-client privilege is a rule that preserves the confidentiality of communications between lawyers and clients. Under that rule, attorneys may not divulge their clients' secrets, nor may others force them to. The purpose of the privilege is to encourage clients ...
The duty of confidentiality prevents lawyers from even informally discussing information related to their clients' cases with others. They must keep private almost all information related to representation of the client, even if that information didn't come from the client.
Example: In a civil suit regarding allegedly stolen funds, the judge orders the defense to turn over to the plaintiff documentation of conversations between the defendant and his attorney. The defense argues that the attorney-client privilege applies, and that the documents are protected. But the documents relate to plans between ...
If, for example, if a client tells his lawyer that he robbed a bank or lied about assets during a divorce, the lawyer probably can't disclose the information.
Under that rule, attorneys may not divulge their clients' secrets, nor may others force them to. The purpose of the privilege is to encourage clients to openly share information with their lawyers and to let lawyers provide effective representation.
Preliminary communications between a potential client and a lawyer are normally subject to the attorney-client privilege. That means that lawyers can't disclose what prospective clients reveal in confidence even if the lawyers never ends up representing them. ( In re Auclair, 961 F.2d 65 (5th Cir. 1992).) To be sure, though, you should confirm with a prospective lawyer that the privilege applies before you reveal anything you want to keep secret.
One of the most common Bar complaints is an attorney’s failure to communicate. Attorneys are often busier than they should be, which impacts their ability to communicate effectively with clients. On the other hand, clients are often anxious and stressed about their legal concerns and the process of hiring an attorney to help. They depend on communication to feel secure.
To understand your ideal client’s buyer’s journey, interview both your current and potential clients to pinpoint how they found, considered, and chose you instead of the competition. Ask your clients questions such as:
Law firm client service starts way before you begin the client intake process. In fact, the first stage in their buyer’s journey begins with your target client realizing they have a problem that you can fix. Your buyer’s journey is also like a hero’s journey from many classic tales. Most lawyers make the mistake of making themselves the hero in the journey- you’re actually the guide and your client is the hero- you’re leading them up to the end result.
You want to remain as competitive as possible, not undervaluing your services or asking for way too much. Conduct research by speaking with other attorneys in your area or looking into the industry average for similar services. For example, are firms in your area offering fee-based or free lawyer consultations?
If you’re a solo attorney or a small firm, using a virtual receptionist can help you keep track of client intake, communication, and necessary deliverables.
When it comes to client communications and legal documents, your client should understand what they’re reading to help avoid miscommunication and a bad experience. The easiest way to do this is to use plain language and focus on improving readability.
When it comes to owning and building a professional services business, your clients matter most. You simply would not be successful without them.
100%. It is the attorney's responsibility to determine legal competency of the person who will be signing documents. While that can be accomplished in many ways, it is the attorney's duty to make a legal determination (not judicial, although this is sometimes necessary) of competence.
An attorney has an ethical obligation to make sure that his or her client is legally competent which is not always the same thing as medically competent. * This will flag comments for moderators to take action.
The standard in determining the lucidity of the person to sign documents of importance, is if there is a doubt by the attorney, then a medical doctor should make a determination of mental capacity to sign documents and understand their effect; generally, the question should be asked, whether an attorney, having experience in these types of matters, would have found the person lucid enough to understand the nature of the documents and their legal effect before signing, after an appropriate explanation by the attorney. If the attorney is not experienced in this area of law and type of matter, then the attorney should refer the matter to an attorney who has experience in representation of this type of person, in determining if the person is capable of understanding the nature and legal effect of the documents to be signed.
A very, very difficult question. The lawyer represents his or her client, and has a duty to do what the client wants. That means the lawyer needs to be assured that the client is able to clearly state what he or she wants. A lawyer can find him- or her-self on the edge, in the grey area, but if the client expresses the same wishes consistently, and meets certain basic criteria, the lawyer might move forward. It's all balancing dementia hits different people differently, and just because a person is diagnosed with dementia doesn't mean they automatically lose their ability (or their right) to make testamentary plans.
An attorney must assess capacity and if there is no capacity, then the attorney could not ethically allow the documents to be signed. In cases where capacity is tough to determine, a lawyer must be extra careful.
People go thru periods of lucidity even when diagnosed with certain mental conditions so if the signor appears good, is expressing themselves in a positive manner, and a reasonable person would not spot an issue of competency, then the attorney should be okay. However, if the person is drooping over, doesn't know what year it is, ...
Do you mean to ask whether the attorney has authority to decide whether the person is competent? No, a probate judge determines that, if there is a dispute. The attorney is just a witness (given the same weight as any other witness) to whether the person appeared to understand what they were doing that day by executing the POA and trust.
Most people hired attorneys because they don't want to sit in court. Well, truth be told, neither do I. The difference between lawyer and client is that the lawyer expects it to take a long time and understands. The client typically thinks it's unjustified. So, your hard truth is that each case takes time. Be patient.
Tell the Truth. If your lawyer doubts you in the consultation, or doesn't think you have a case, while that may change over time, getting over an initial disbelief is very hard. You have to prove your case. Your attorney is not your witness. They are your advocate - but you are responsible for coming up with proof.
It's expensive because we have to wait in line too. Going to court is more than dressing up in a fancy suit and knowing what papers to fill out. Attorneys have to wait in line just like the "regular folk" and we are at the mercy of the court staff just like everyone else. If you get a bill that includes time spent waiting in court, it's not usually exaggerated. While some people may stretch the truth - if you want to see whether I had to wait an hour for the case to get called, then just come with me to court. Some courtrooms have more than 50 cases on the call. Your case may not be first or even ninth. I have been number 210 on the list before. It takes time. Most people hired attorneys because they don't want to sit in court. Well, truth be told, neither do I. The difference between lawyer and client is that the lawyer expects it to take a long time and understands. The client typically thinks it's unjustified. So, your hard truth is that each case takes time. Be patient.
Credibility is one of the most important things in this world - and most important in a courtroom. If you care enough only to wear sweats to the courthouse, then the judge will see that you don't care, and that will be reflected in their desire to help you, listen to you, and decide in your favor. Step it up.
If the judge can see your boobs, he's not listening to your story. If I can see your boobs, then I know you didn't care enough about yourself to talk to an attorney. Dress like you are going to church. Credibility is one of the most important things in this world - and most important in a courtroom.
If you don't pay your lawyer on the day of trial, or however you have agreed to, then while he or she may be obligated by other ethical duties to do his/her best, they won't be motivated by sympathy for you, and it will show in court.
If no one can confirm that the story is true, you will at least need something external, such as a hard copy document, to prove your case. Be prepared.