what do you do when a lawyer will not return phone calls

by Riley Schmitt 9 min read

If Your Attorney Will Not Return Your Call

  • You Need to Write Letters. I appreciate that phone calls are easier and that you shouldn't have to write a letter to your own attorney.
  • Ask the Phone Receptionist What is Going On. If you get a live person on the phone when you call the lawyer's office, ask that person why you cannot seem ...
  • Request Your File - It Is Your Property. The file that the attorney has created and maintained on your case is actually your property. ...
  • If Nothing Else Works, Threaten to File a State Bar Grievance. A lawyer has a duty to communicate with his or her client. ...

If you have an attorney that won't call you back and not responding, call the office. Make an appointment. Go in and meet with them and if that doesn't solve your problem, then get a different attorney on board and fire the first one.

What can I do if my attorney will not return my calls?

But when the attorney does not return phone calls and you do not know why you can't reach him on the phone, send him a letter. In the letter state that you have called him and he is not available and will not return your call. Keep a copy of the letter. State that it is very important he call you.

Why your lawyer won't return your phone calls?

If a lawyer will not return your phone call, then that may indicate that he is neglecting the legal matter that you have entrusted to him. If so, then you may want to retain another attorney. Any new attorney may wish to see the file. You can call on the phone and request your file, saying that you will come by to pick it up.

What if my lawyer won't return my phone calls?

What to Do If My Lawyer Won't Return My Calls in Atlanta? Track everything. Keep track of each time you have called and the name of every person you have spoken with. ... Send a certified letter. ... Contact the State Bar. ... Fire the lawyer. ... Hire an Attorney at The Champion Firm: At The Champion Firm, you will never have to worry whether or not your case is being attended to. ...

What to do when your attorney is not responsive?

  • Tell your lawyer directly and give your reasons.
  • Send your lawyer a letter of dismissal and retain a copy.
  • Arrange to pay any outstanding charges.
  • Pick up the file as soon as possible.
  • Select another lawyer.

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What do you do if your lawyer doesn't call you back?

If your lawyer does not return your call, send them a letter and keep a copy. In the letter, describe what is bothering you and what you need. Suggest meeting with the lawyer face-to-face.

What to do when your lawyer stops communicating with you?

If you have called your attorney, left messages, sent emails, and you still haven't heard a response, the best course of action is to send a certified letter to his or her office questioning the failure to communicate and informing them that you are prepared to find a new lawyer if the situation does not improve.

Is it normal for lawyers not to respond?

Sometimes, lawyers take a bit longer than usual to respond because they are away from their office or traveling for business. If you have not heard back from your lawyer within 48 hours of sending them an important email, you should send another email just asking if there is any news or status about your case.

How long should a lawyer take to respond?

A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.

Is it normal not to hear from your attorney?

Throughout the process of getting your financial settlement after becoming injured, there may be periods of time that you do not hear from your attorney. Although this can be unnerving, it is a normal part of the legal process.

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

How often should you hear from your lawyer?

There is no set formula for how often you will hear from your attorney. However, the key to a successful attorney client relationship is communication. Whenever there is an important occurrence in your case you will be contacted or notified.

Why do attorneys take so long to respond?

Once a case gets filed in court, things can really slow down. Common reasons why a case will take longer than one would hope can include: Trouble getting the defendant or respondent served. The case cannot proceed until the defendant on the case has been formally served with the court papers.

What should you not say to a lawyer?

Five things not to say to a lawyer (if you want them to take you..."The Judge is biased against me" Is it possible that the Judge is "biased" against you? ... "Everyone is out to get me" ... "It's the principle that counts" ... "I don't have the money to pay you" ... Waiting until after the fact.

When should I hear back from my lawyer?

Your Lawyer Is Busy with Other Cases Even if your lawyer is working on another case, they should still get back to you within a day or two at the most. Your lawyer owes you responsive communication, even if you're not their only client. There's no excuse for an attorney who takes weeks to return calls or emails.

How do you get your lawyer to respond?

If your lawyer still does not respond, you can send him or her a letter explaining the communication problems. If at this point you do not hear anything from your lawyer, you should consult with a legal malpractice attorney.

How do you follow up with a lawyer?

If you have already met with your attorney, you may want to write them to ask for another meeting. You can email them, or call them, but you may choose to write a letter. If you do so, keep it brief, formal, and clear. Format it like any business correspondence, and keep a copy for your files.

What is a client's manual?

Lawyers: A Client’s Manual by Joseph McGinn tells the steps to use if you’ve reached the point of no return: Tell your lawyer directly and give your reasons.

Is litigation a complicated process?

Litigation is a slow, complicated, unpredictable, expensive process. To the extent your lawyer can expedite, simplify, win, and reduce the fees, he’s the one for you . I hope you don’ t need to get the attention of your attorney. But if you do, this should help. Good luck!

Can an army of marching attorneys help some clients?

We know that every case is not a winner. An army of marching attorneys can’t help some clients. The key is to be able to focus on the relevant law and facts immediately, so you don’t waste the client’s money and your time. If the attorney isn’t prosecuting your case, this probably wasn’t done. You can help.

Do attorneys mind after hours calls?

Just like they don’t mind after-hours calls. Sometimes it’s necessary for you to volunteer. You’ll be surprised how receptive your attorney is to your assistance. Believe it or not, the amount of attorney’s fees is usually not a major complaint.

Do lawyers have egos?

So even though it’s a killer, it’s a sure-fire attention-getter. In fact, it’s so reliable that if the attorney doesn’t respond, you’re probably better off with another.

Why won't my lawyer return my phone call?

If a lawyer will not return your phone call, then that may indicate that he is neglecting the legal matter that you have entrusted to him. If so, then you may want to retain another attorney. Any new attorney may wish to see the file.

What to do if an attorney does not answer phone calls?

But when the attorney does not return phone calls and you do not know why you can't reach him on the phone, send him a letter. In the letter state that you have called him and he is not available and will not return your call. Keep a copy of the letter. State that it is very important he call you. If you get no response, send another letter saying ...

What is the phone number to file a grievance in Texas?

If talking to your lawyer does not resolve the problem, call the Texas Client-Attorney Assistance Program (CAAP) for help at: 1-800-932-1900.". Texas - How to File Grievance. Texas Grievance form pdf.

How long does it take for an attorney to pick up a file?

Make a written request, as described above about writing letters. The attorney will need a few days or more to get the file ready for you to pick up, and to make any copies which he wants to keep. When a client sends an attorney a written request to pick up the file, it is serious.

What to do if an attorney won't call back?

Ask to schedule a time to come to his office in person for a meeting, or to schedule a telephone appointment. Then call back the next day, and the next day. But also send letters.

Can you file a grievance based on lack of return phone call?

Do not file a Grievance based on lack of return phone call unless the letters and other suggestions above have failed, and only if you have at least two letters that you sent requesting information, status and a phone call or meeting. You can obtain the Grievance form at the State Bar of Texas at the link below.

Is a request for a file your property?

Request Your File - It Is Your Property. The file that the attorney has created and maintained on your case is actually your property. The attorney can keep a copy at his expense, but the original file and papers in it are property of the client. If a lawyer will not return your phone call, then that may indicate that he is neglecting ...

What to do if your lawyer is not handling your case?

If your lawyer fails to handle your case competently, including intentionally ignoring you or by being too busy to work on your case, you may be able to take action through a legal malpractice suit.

What happens if you don't answer emails when you hire an attorney?

But when failure to return calls or answer emails becomes the norm, you may wish to break ties and seek new representation.

How to end a relationship with a lawyer?

To end the relationship, send a written letter, preferably certified with a return receipt requested. The letter should explain your concerns with the lawyer’s inattentive behavior and request a complete copy of your file.

What to do before terminating a relationship with an attorney?

Before terminating your relationship with your attorney, read your retainer agreement. The retainer agreement serves as a contract for services between you and your lawyer. It should clearly define the terms of your relationship and what happens if you chose to end it.

Why is communication important in a lawyer?

Lack of communication is one of the leading reasons clients choose to seek a new lawyer. While lawyers are often busy attending court, meeting with other clients or preparing a case, persistently failing to return calls or emails can damage the relationship and case beyond repair.

New Jersey Legal Malpractice Attorney

Lawyers are busy. They often get backlogged. Trial lawyers, in particular, with their long hours in court, are notoriously slow in returning phone calls to clients. Yet every law office owes an obligation to its clients to maintain open and regular channels of communication. It is a two-way street.

When Does this Become Malpractice?

A client has reason to become concerned about the progress of his case whenever he has not heard his attorney’s voice on the phone for a long time.

Why don't you change lawyers?

Don't just change lawyers because you are not getting hand holding. If he is good, he will be busy, and every client deserves 100% care, but just not all on the same day and at the same time. Report Abuse. Report Abuse.

Can I terminate my lawyer's representation?

Answered on Jun 18th, 2013 at 10:39 AM. Yes, you can always terminate your lawyer's representation. Before you do, I would recommend making an appointment to see him and let him know of your dissatisfaction and give him a chance to explain what he is doing on the case.

Can you fire a lawyer if your case is good?

If your case is a good case then he ought to be moving. (your case may not be as good as you think it is) you can fire him and get a new lawyer anytime.

Can I terminate my attorney contract?

I am sorry that you are having such issues with your attorney. Yes, you may terminate your contract with your attorney at any time. However, he may have an interest in your case for costs and fees for the work he has already done on your file. You may wish to go visit him and tell him of your frustrations face to face. Best of luck to you.

Jonathan H Levy

Yes. Many attorneys are deficent in common sense and courtesy. I am an attorney and when I have hired attorneys they do this to me too. I however make a point of returning all phone calls the same day so I guess it depends on the attorney.This is infuriating and is one reason why lawyers are held in low repute by the general public.

Nilmini Klur

According to a speaker from the Pennsylvania (PA) Attorney Disciplinary Board, the main complaint against lawyers in all 50 states is failure to return phone calls. Your attorney should return your calls, but that does not mean he has to return it immediately. But 3 days to a week seems way to long and rude...

Daniel J DiCicco

Well, for $5,000 you are reasonable in expecting him to call you back rather promptly, if only to say that he is too busy at the moment to do anything more. If I were you, I'd probably just get my money back and find a lawyer who you think will be more attentive to your needs. But at this point, the lawyer has not done anything wrong per se.

Jeffrey S Merrick

Dear Concerned Portlander, While it is true that attorneys get busy, it is also true that the failure to respond to clients can be a “red flag.” I believe it is not the standard of practice in Oregon to not respond to calls and E-mails. If an attorney is on vacation or in trial, the attorney...

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