Myth: McDonald's was unfairly punished for serving hot coffee because everyone knows that hot coffee can cause burns. Reality: People did not realize how seriously they could be burned. All McDonald's restaurants served coffee between 180 and 190 degrees. At this temperature, spilled coffee causes third degree burns in less than three seconds.
Unable to settle, Stella filed a personal injury lawsuit in the U.S. District Court for the District of New Mexico alleging that McDonaldâs was âgrossly negligentâ for selling coffee that was âunreasonably dangerous.â
Applying the principles of comparative negligence, the jury found that McDonald's was 80 percent responsible for the incident and Liebeck was 20 percent at fault. Though there was a warning on the coffee cup, the jury decided that the warning was neither large enough nor sufficient.
McDonald's had refused several prior opportunities to settle for less than what the jury ultimately awarded. The jury damages included $160,000 to cover medical expenses and compensatory damages and $2.7 million in punitive damages. The trial judge reduced the final verdict to $640,000,...
LiebeckThe jury found that McDonald's was 80 percent responsible for the incident. They awarded Liebeck $200,000 in compensatory damages to cover medical expenses, and $2.7 million (equivalent to $5,000,000 in 2021) in punitive damages, the equivalent of two days of McDonald's coffee sales.
In essence, the jury said that Mrs. Liebeck did carry some blame for her injuries because she held the coffee improperly. At the end of the day, if McDonald's served its coffee at a reasonable temperature, it would have been unlikely that Mrs. Liebeck's injuries would've been so severe.
The jury awarded Liebeck $200,000 in compensatory damages -- reduced to $160,000 because the jury found her 20 percent at fault -- and $2.7 million in punitive damages for McDonald's callous conduct. (To put this in perspective, McDonald's revenue from coffee sales alone is in excess of $1.3 million a day.)
In 1992, 79-year-old Stella Liebeck bought a cup of takeout coffee at a McDonald's drive-thru in Albuquerque and spilled it on her lap. She sued McDonald's and a jury awarded her nearly $3 million in punitive damages for the burns she suffered.
McDonaldâs own documents showed that they were aware of over 700 cases where customers were badly burned by the coffee between 1982 to 1992. But it was cheaper to do nothing. At first, Ms. Liebeck and her family just wanted McDonaldâs to cover her medical expenses in relation to this incident.
But because McDonaldâs conduct was so reprehensible, they awarded $2.7 million dollars in punitive damages, which was eventually reduced by the judge to $480,000.00. To give you an idea, thatâs less than McDonaldâs makes from the sales of its coffee in a single day.
After getting their food and a cup of coffee, her grandson stopped briefly so that she could add cream and sugar. She placed the coffee between her legs and in the process of taking the lid off, some coffee spilled onto her lap.
McDonaldâs refused. After filing the lawsuit and prior to trial, the demand to resolve the case was $20,000.00. Not a small amount of money to be sure, but not the millions of dollars you heard about. At trial, McDonaldâs own witnesses admitted that the temperature they served coffee at was âNOT SAFE FOR HUMAN CONSUMPTIONâ.
The aftermath of the McDonaldâs hot coffee case. The case of Stella Liebeck v. McDonaldâs Restaurantsâ more commonly known as the McDonaldâs hot coffee lawsuitâis often cited as a classic example of frivolous litigation in the United States. In much of the publicâs eye, Stella Lieback was a greedy plaintiff who spilled warm coffee on her lap ...
On February 27, 1992 , Stella Liebeck, 79 years old, purchased a cup of McDonaldâs coffee. While sitting in the passenger seat of her grandsonâs parked car, she attempted to remove the lid in order to add cream while holding the coffee cup between her knees.
Why didnât Stella try to settle the case before filing a lawsuit? One of the common misconceptions about the McDonaldâs hot coffee lawsuit is that Stella was eager to sue McDonaldâs for millions of dollars. This couldnât be further from the truth.
Unable to settle, Stella filed a personal injury lawsuit in the U.S. District Court for the District of New Mexico alleging that McDonaldâs was âgrossly negligentâ for selling coffee that was âunreasonably dangerous.â. Enjuris tip: A person or business acts with gross negligence if they act with a âreckless disregard for the safety of others.â.
Most other restaurants serve coffee at 160 degrees, which takes 20 seconds to cause third-degree burns (usually enough time to wipe away the coffee). Home coffee makers typically brew coffee at about 135-150 degrees.
Since the verdict was handed down in 1994, a number of lawsuits have been filed against coffee vendors, including Starbucks, Dunkinâ Donuts, and Burger King, as a result of coffee-related burns. In most cases, the coffee temperature was not as hot as the coffee in Stellaâs case and the plaintiffs were not successful.
Evidence presented at trial showed that McDonaldâs required franchisees to keep coffee heated between 180-190 degrees and that the restaurant received more than 700 complaints from customers who were burned as a result of the coffee.
McDonaldâs Coffee Case â Know the Facts. One of the most famous lawsuits in recent history is the case of Liebeck v. McDonaldâs. You may remember this case as the woman who spilled McDonaldâs coffee, sued, and got millions of dollars out of it. However, that is the story mass media wanted you to hear.
McDonaldâs finally admitted that its coffee was not âfit for consumptionâ because of the severe risks. The jury awarded Liebeck $200,000 in compensatory damages and $2.7 million in punitive damages for McDonaldâs callous conduct. A month after the trial, the judge reduced the juryâs punitive damages award to $640,000.
Actually, Mrs. Stella Liebeck, a 79-year-old woman, had gone to a McDonaldâs with her grandson, who was driving. After purchasing a cup of coffee, as the car stopped, Liebeck tried to hold the cup securely between her knees while removing the lid.
Reed Morgan, McDonaldâs was serving their coffee at 180 to 190 degrees Fahrenheit! If spilled, coffee at this temperature will cause third-degree burns within two to seven seconds. Thatâs quicker than the amount of time it took you to read this sentence.
Holding major companies accountable for their negligence is extremely important for the safety of everyone.
What had actually happened was far different than what news outlets and late night TV hosts were saying. Actually, Mrs. Stella Liebeck, a 79-year-old woman, had gone to a McDonaldâs with her grandson, who was driving.
The sad part about all this is that poor Liebeck wasnât even trying to sue for millions of dollars but instead wanted only to be compensated for her medical bills. She offered to settle for $20,000, however, McDonaldâs refused to settle and offered a mere $800.
They awarded her $200,000 in compensatory damages. But because she caused the spill, they reduced the amount to $160,000. The jurors then awarded her $2.7 million in punitive damages, which, they reasoned, was equivalent to about two daysâ worth of McDonaldâs coffee sales. The total was $2,735,000 more than Liebeckâs lawsuit had requested.
Why Liebeck decided to sue. When Liebeckâs medical bills topped $10,000, she contacted McDonaldâs and asked to be reimbursed. âWe couldnât believe that this much damage could happen over spilled coffee,â Liebeckâs daughter, Judy Allen, said in Scalded by the Media, a 2013 documentary about the case. âWe wrote a letter to McDonaldâs asking them ...
An elderly woman is burned when she spills a cup of hot coffee on her lap. She sues her way to a $2.7 million jury-awarded jackpot. The next burn comes from the media, and her life is changed forever.
The coffee spilled on Liebeckâs lap, resulting in second- and third-degree burns over 16 percent of her body. She went into shock and was hospitalized for a week, undergoing numerous skin graft operations.
But because she caused the spill, they reduced the amount to $160,000. The jurors then awarded her $2.7 million in punitive damages, which, they reasoned, was equivalent to about two daysâ worth of McDonaldâs coffee sales. The total was $2,735,000 more than Liebeckâs lawsuit had requested.
Hereâs how to remove coffee stains. At the time, McDonaldâs required its franchises to brew its coffee at 195 to 205 degrees and sell it at 180 to 190 degrees, far warmer than the coffee made by most home coffee-brewing machines.
McDonaldâs had received more than 700 complaints about burns from hot beverages over the previous ten-year period. The defense countered that the number of complaints was statistically insignificant, given the billions of cups of McDonaldâs coffee sold annually. Their point seemed to turn off jurors.
But even after that, the myth of âthe woman who got rich after abusing the court system over spilled coffeeâ persisted. Liebeckâs attorney Kenneth Wagner said Liebeck was concerned about the number of other people who had been burned by McDonaldâs coffeeâand that the number included children.
The jurors awarded Liebeck $200,000 in compensatory damages for her pain, suffering, and medical costs, but those damages were reduced to $160,000 because they found her 20 percent responsible. They awarded $2.7 million in punitive damages. That amounted to about two days of revenue for McDonaldâs coffee sales. The trial judge reduced the punitive damages to $480,000, while noting that McDonaldâs behavior had been âwillful, wanton, and reckless.â The parties later settled for a confidential amount. According to news accounts, this amount was less than $500,000.
At this temperature, spilled coffee causes third degree burns in less than three seconds. Other restaurants served coffee at 160 degrees, which takes twenty seconds to cause third degree burns. That is usually enough time to wipe away the coffee.
While parked, Liebeck put the coffee cup between her knees and removed the lid to add cream and sugar, and she spilled it. She was wearing sweatpants, which held the scalding liquid against her skin.
Stella Liebeck, the 79-year-old woman who was severely burned by McDonaldâs coffee that she spilled in her lap in 1992, was unfairly held up as an example of frivolous litigation in the public eye. But the facts of the case tell a very different story. The coffee that burned Stella Liebeck was dangerously hotâhot enough to cause third-degree burns, even through clothes, in three seconds. Liebeck endured third-degree burns over 16 percent of her body, including her inner thighs and genitalsâthe skin was burned away to the layers of muscle and fatty tissue. She had to be hospitalized for eight days, and she required skin grafts and other treatment. Her recovery lasted two years.
Coffee that other restaurants serve at 160 degrees can also cause third-degree burns, but it takes 20 seconds, which usually gives the person enough time to wipe away the coffee before that happens. âOur position was that the product was unreasonably dangerous, and the temperature should have been lower,â Wagner said.
Most home coffee makers produce coffee that is between 135 and 150 degrees, he added.
A 79-year-old woman was scalded while trying to open a cup of hot coffee purchased at McDonaldâs. She suffered burns over 6 percent of her body, and required skin grafts.
Eventually, a jury awarded Ms. Liebeck $200,000 compensatory damages and more than $2 million in punitive damages. The trial court reduced the $2 million to less than $500,000. Ultimately, the case was resolved through a private settlement.
McDonald's won in the lower courts, but appellate courts sided with Bukele and eventually in 2012 McDonald's was ordered to pay a $23.9 million judgment to Bukele.
In 2001, McDonald's sued a small restaurant named McCurry, a popular eatery serving Indian food in Jalan Ipoh, Kuala Lumpur, Malaysia. McDonald's claimed that the use of the "Mc" prefix infringed its trademark, while the defendant claimed that McCurry stood for Malaysian Chicken Curry .
McDonald's claimed the McBrat name should not be registered because it was too similar to its McKids trade mark, since the word 'brat' is another term for 'kid'. McBratney argued that his family name had been used in Ireland since the 1600s, and that he had a right to use an abbreviation of that name.
Bakshi said he brought over âš490 crore (US$83.62 million) worth of revenue for the American food chain. McDonald's sought to buy the 50% share in CPRL held by Bakshi and his wife for âš120 crore (US$20.48 million), whereas Bakshi sought âš1,800 crore (US$307.18 million) for the same.
When they declined, McDonaldland was created, purposely based on the H.R. Pufnstuf show in an attempt to duplicate the appeal.
Though a High Court judge eventually ruled in favour of McDonald's on some counts, John Vidal called it a Pyrrhic victory. The extended legal battle was a PR disaster, with every aspect of the company's working practices being scrutinised and the media presenting the case as a David and Goliath battle. Additionally, the damages received were negligible compared to the company's estimated ÂŁ10 million legal costs because the court ruled in favour of a number of the defendants' claims, including that McDonald's exploited children in its advertising, was anti-trade union and indirectly exploited and caused suffering to animals. McDonald's was awarded ÂŁ60,000 damages, which was later reduced to ÂŁ40,000 by the Court of Appeal. Steel and Morris announced they had no intention of ever paying, and the company later confirmed it would not be pursuing the money. Steel and Morris went on to challenge UK libel laws in the European Court of Human Rights, claiming that the lack of access to legal aid and the heavy burden of proof that lay with them, as the defendants' requirement to prove their claims under UK law was a breach of the right to a fair trial and freedom of expression. The court ruled in their favour and the UK Government was forced to introduce legislation to change defamation laws.
In 1990, McDonald's took environmental campaigners Helen Steel and Dave Morris to court after they distributed leaflets entitled "What's Wrong with McDonald's?" on the streets of London. The high-profile trial, which came to be known as the McLibel Case, lasted nearly ten years, the longest in English legal history.
James Byrd, Jr. and Darrell Byrd Versus McDonaldâs. One of the most recent major class-action lawsuits against the fast-food giant was filed by The Ferraro Law Firm on Monday, August 31, 2020. The lawsuit, which was filed on behalf of 77 former black McDonaldâs franchisees, alleges racial discrimination. According to the complaints of the ...
In 2019, McDonaldâs reportedly argued that it should be dropped from the lawsuit because âit is removed from the day-to-day operations of a franchisee.â. However, Walkerâs attorney argues that because McDonaldâs exerts such control over its franchisees and their employees, they should be liable for the incident.
Unfortunately, this amount was eventually reduced to $480,000
Perhaps one of the most famous personal injury lawsuits, Liebeck versus McDonaldâs involves Stella Liebeck, a 79-year-old woman who spilled 190°F McDonaldâs coffee into her lap. According to the American Museum of Tort Law, Liebeck suffered third-degree burns on over 16 percent of her body including her inner thighs and genitals.
Many news outlets painted the so-called âhot coffee caseâ as an example of frivolous lawsuits in an overly litigious society. This coverage reduced Liebeckâs horrific pain and suffering to little more than a punchline about a woman making millions after spilling luke-warm coffee on herself.
Ultimately, the suit argues, black franchisees were offered false opportunities by McDonaldâs.
The suit started with just a few plaintiffs but eventually grew into a class-action lawsuit representing over 38,000 residents who work (or previously worked) at McDonaldâs locations in California.