i need a lawyer who handles cell phone issues

by Lucinda Koss 7 min read

If you think you have been a victim of cell phone fraud, it is very important that you speak with an experienced consumer lawyer to make sure you aren’t held liable for any fraudulent charges. A consumers’ rights lawyer also can help you seek any possible remedies and represent you in court if necessary. Connecticut

Full Answer

How can a robocall lawyer help you?

Our experienced robocall attorneys can help. RobocallLawsuit.com is sponsored by Banville Law, PLLC, a plaintiffs’ law firm based in New York City. Alongside our national coalition of trial attorneys, our lawyers are dedicated to pursuing compensation on behalf of consumers who are sick of being harassed by unwanted phone calls and text messages.

Should I contact a personal injury attorney for telephone harassment?

If you find yourself in a situation where you believe you are a victim of telephone harassment, and have suffered damages as a result, then contacting a personal injury attorney may be in your best interests.

Is it legal to harass someone over the phone?

They can be a frightening experience. The Federal Communications Act, specifically 47 U.S. Code § 223, as well as many state laws, prohibit telephone harassment and create legal remedies and enforcement mechanisms.

How do I make a complaint about my cell phone company?

While one complaint with the BBB may not affect much immediate change, if enough complaints come in then companies will certainly take notice since the BBB reaches out directly to your cellular carrier on your behalf. ConsumerAffairs.com is another website in which you can informally complain about a company.

image

How can I fight my cell phone company?

File a complaint online or at 1-888-382-1222. Include the date of the illegal call, phone number, and the company's name in your complaint. You can also file a complaint about recorded messages or robocalls.

Does filing a complaint with the FCC do anything?

Complaints may be shared among FCC bureaus and offices for further review and possible investigation. By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most.

How do I file a formal complaint against AT&T?

Get the legal form to file a complaintSubmit the Notice of Dispute form online at att.com/noticeofdispute.Or you can download the form and mail a printed copy of it. Fill out online: Notice of Dispute (PDF, 782KB)

What kind of complaints does the FTC handle?

We collect complaints about hundreds of issues from data security and false advertising to identity theft and Do Not Call violations. We use these complaints to bring cases, and we share them with law enforcement agencies worldwide for follow-up.

What are three of the six types of complaints you can make to the FCC?

Complaints filed through the FCC's Consumer Complaint Center are labeled as informal complaints....Consumers may file complaints in any areas regulated by the FCC, including:television;phone;internet;radio;access for people with disabilities; and.emergency communications.

How do I report telecommunications?

Please lodge your complaint to the National Telecommunications Commission as the proper agency which has jurisdiction and can best handle such concern. Phone: (02)924.4464/921.3251.

Is there a class action lawsuit against AT&T?

The customers filed their AT&T bait-and-switch class action lawsuit in June 2019. They had claimed the carrier advertised a monthly price, based on which the customers decided to sign up for service.

How do I contact AT&T Legal Department?

If your city or county is not included on the list, please contact us at 800.791. 6661. Further rights and remedies are outlined in the Terms of Service, available online at att.com/legal/uverse-tv; the TOS follows.

Who do you call to complain about AT&T?

The AT&T complaint number is 800-331-0500, or you can simply dial 611 from your AT&T cellphone. You can also launch a live chat with customer service by going to https://www.att.com/contactus/index/internet.html and clicking the Chat Live button.

Does the FTC actually do anything?

What does the FTC do? The FTC works to protect consumers and businesses alike by preventing unfair, deceptive and fraudulent practices in the market.

What are the 8 basic rights of the consumers?

The eight consumer rights are: The right to satisfaction of basic needs – to have access to basic, essential goods and services such as adequate food, clothing, shelter, health care, education, public utilities, water and sanitation.

What are the top 10 customer complaints?

Top 10 Customer Complaints Have About Your Customer ServiceI Can't Talk To A Real Person. ... It Takes Too Many Calls To Resolve An Issue. ... The Company Takes Too Long To Respond. ... The Customer Service Rep Was Not Professional. ... The Staff Couldn't Do Much To Help Me. ... My Agent Seemed Like A Novice.More items...•

Pamela Koslyn

Check your cell phone contract - it may restrict you to arbitartion with them, not suing them in court, thanks to our very pro-big-corporation U.S. Supreme Court. That may make it harder for you to find a lawyer to pursue the company. As for what private information was disclosed and how it damaged you, you need...

William Lee Pfeifer Jr

The type of attorney you need is one who practices in the area of consumer law, also known as consumer rights law. Go to www.consumerlaw.org and check their membership list to find someone practicing in your area. Good luck to you.

What to do if you are being harassed by a phone call?

If you believe that you are being harassed over the phone, and the harassing call included a threat to harm you or another person, you should immediately contact the police. When contacting the police you should inform them of the threat and provide them with any possible information you have including:

What to do if you are accused of harassment?

If you have been accused of telephone harassment, you should immediately contact an experienced criminal defense attorney to guide you through the complicated legal system, and help you organize your best defense.

What is repeated phone calls?

Making repeated phone calls with a telecommunications device, where a conversation ensues, solely with an intent to harass the other person.

Is every phone call harassment?

As noted above, not every phone call, whether annoying or not, will amount to telephone harassment under federal or state law. There are several factors that courts consider when determining whether telecommunications amount to harassment. These may include (but not limited to):

Is it illegal to harass someone on their phone?

You may have even had fear for your own personal safety or your family’s safety. Not only are harassing phone calls an intrusion into your personal privacy, they are illegal under federal and state laws.

Is it a good idea to never divulge your personal information over the phone?

It is important to never divulge any of your personal information over the phone, as the call may be a phishing phone call.

Can you go to jail for harassing a phone call?

People who commit telephone harassment may be subject to significant fines, prison time, or both. If the harassing phone calls are coming from a business or debt collector there are other laws, besides the FCA or local telephone harassment laws, that offer you additional protections.

Who handles consumer law disputes?

The attorneys at Keogh Law, Ltd. exclusively handle consumer law disputes. Contact us today at (866) 726-1092 for a free consultation.

Who to contact if you receive unwanted calls?

Have you been receiving unwanted calls or texts on your cell phone? If so, you should contact an experienced TCPA lawyer who can put a stop to the unwanted calls.

How long does a phone number stay on the Do Not Call list?

Your phone number will remain on the Do Not Call list until you: Give your phone number to a company. If you do receive a phone call from a telemarketer after your phone number has been on the National Do Not Call Registry for 31 days, you can file a complaint on their website or call 1-888-382-1222.

How long does it take to stop unwanted calls on my cell phone?

You can even register your phone number with the National Do Not Call Registry, which is supposed to stop the unwanted calls after 31 days. Be sure to finalize your request by completing the email verification. You can also call 1-888-382-1222 from the phone that you want to put on the registry. Your phone number will remain on the Do Not Call list until you:

What is the FCC charged with?

The Federal Communications Commission (FCC) is charged with ensuring that companies follow rules and regulations under the TCPA. Because the majority of unwanted calls that people receive are violations of the TCPA law, you could visit the FCC website and submit a complaint. You can also file a complaint by:

Can a bank call you with a prerecorded message?

This means that your bank, healthcare provider, and child’s school can call you with prerecorded messages. If a certain phone number continues to pester you with phone calls, you can try using call blocking.

Do you give out your phone number if you sign up for a sweepstakes?

Always pay attention to the fine print and refrain from giving your phone number out if it is not necessary. This can help to ensure that you are not pestered with unwanted calls in the future.

How to prosecute a caller?

When the calls come in, make a note of the gender of the caller, the description of the caller's voice, the time and date of the call (s), what was said in the call (s), and an estimate of the caller's age. If the police can identify the caller and find sufficient evidence, they will forward the case to the local district attorney's office to prosecute the caller.

What to do if you receive a harassing call?

If you receive a harassing phone call, do not engage in a conversation with the caller or divulge any personal information. Sometimes the caller is seeking a response from you, and not giving a response can discourage future harassing calls.

What is obscene phone call?

Obscene or harassing phone calls are an unwelcome intrusion on your privacy. They can ruin dinner with your family or a quiet afternoon. They can be a frightening experience. The Federal Communications Act, specifically 47 U.S. Code § 223, as well as many state laws, prohibit telephone harassment and create legal remedies and enforcement mechanisms.

What is the difference between harassing and annoying calls?

There is a difference between an annoying call and a harassing one. Telephone harassment occurs when someone intends to annoy, harass, or threaten you by: making a telephone continually ring. making lewd, indecent, or obscene comments, suggestions, or requests over the telephone. making a telephone call without identifying onesself.

How to determine if a caller is obscene?

Contact a lawyer. You could also contact a lawyer to help determine whether the caller's words or actions are obscene or otherwise unlawful. A lawyer can also tell you if you might be entitled to any civil damages for emotional distress.

Is it a crime to misdial a number?

Just one unwelcome call can be harassing, though a single misdial or "wrong number" call might not rise to the level of harassment. It's a good idea to tell the recipient of such a call that you accidentally misdialed the number. People who commit telephone harassment are subject to fines, prison, or both. In many states, telephone harassment is a criminal misdemeanor and can be more serious when a defendant in a criminal case is harassing the victim.

Where to file a complaint with a phone company?

The FCC or Federal Communications Commission, is the first place you should file your complaint. You may not see immediate results, but if enough people complain it could raise flags and it will give you some leverage when speaking with your current carrier. You can file a complaint online here. Simply follow the prompts to file a complaint with your phone company. A link to the complaint form will be near the bottom of the page.

Does the state regulate wireless companies?

While these organizations can be great places to file complaints since they are more local, your state most likely does not directly regulate your wireless telecommunications company. However, many of the organizations will accept the complaints.

How to file a complaint about a phone company?

To file a complaint about local telephone service, contact your state utility commission. You can report a phone company's fraudulent or misleading business practices to the Federal Trade Commission (FTC) . The Federal Communications Commission (FCC) takes complaints about wireless contracts and bills. However, the FCC cannot handle complaints ...

How to file a complaint against a phone number?

You may file a complaint if your phone number has been on the national registry for 31 days. File a complaint online or at 1-888-382-1222. Include the date of the illegal call, phone number, and the company's name in your complaint. You can also file a complaint about recorded messages or robocalls.

What is the National Do Not Call Registry?

The National Do Not Call Registry lets you limit the telemarketing calls you receive. Stop unwanted sales calls by registering your phone number:

What is a slamming and cramming phone?

As a home telephone or mobile customer, you may have experienced one or more of the following issues: "Slamming and cramming" - These are illegal changes made to your phone service by a phone company. "Slamming" is when your phone company switches your phone service without your permission. "Cramming" occurs when companies add charges ...

How to contact the FCC about cable?

For general questions, call 1-888-225-5322 (TTY: 1-888-835-5322 ). Public Utility Commissions (PUC) handle some cable and satellite issues at the state level.

What to do if you are not satisfied with your cable company?

If you’re not satisfied with your cable or satellite company's response, contact a third party. The Federal Communications Commission (FCC) and local franchising authorities regulate cable and satellite television services. Local franchising authorities regulate certain aspects of the cable television industry.

What are the most common complaints about cable and satellite?

Of the various cable and satellite service complaints, the most common are: Billing disputes. Rate increases. Interruption of service. Contact your cable or satellite company first with complaints. The telephone number for your service provider should be on your bill.

What to do if you receive unwanted calls?

Every time you receive an unwanted call, tell the company to stop calling you; they’re required, by law, to comply with your request. Companies who continue to call you are breaking the law.

What is the law that protects consumers from invasive sales calls?

Every day, thousands of telemarketers, debt collectors and companies violate the Telephone Consumer Protection Act, a federal law passed in 1991 to cut down on invasive sales calls. Millions of violations are committed each year – each one could equal financial compensation for private consumers.

Why do telemarketers use autodialers?

Obviously, autodialer programs make it far easier and quicker for telemarketers to shoot off unwanted sales calls. Prerecorded voice messages provide similar gains in efficiency, since there’s no need for a live representative to rattle off the sales pitch.

What is the Do Not Call Registry?

Alongside these general restrictions, the Telephone Consumer Protection Act created the National Do-Not-Call Registry, a list of phone numbers that telemarketers are not allowed to call with sales-related messages.

How much is a violation of the Telephone Consumer Protection Act?

Prove a single violation of the Telephone Consumer Protection Act? That’s $500 in damages. Prove further that the violation was “willful or knowing”? That’s $1,500. Getting dozens of unwanted phone calls even after you told the company to stop calling? You could be entitled to secure tens of thousands of dollars in compensation.

When was the Telephone Consumer Protection Act passed?

To mitigate this problem, Congress in 1991 passed the Telephone Consumer Protection Act, drastically restricted the ways that telemarketers can contact you.

How much can you collect for a violation of the law?

Federal law allows you to collect up to $1,500 for each violation.

What is the phone number to call if someone accessed my computer?

If someone has accessed your computer network without authorization, please call us to address how our firm can help you respond. You can call us at 415-955-1155, ext. 120, or you can submit your case through our online case submission form. REPRESENTATIVE EXPERIENCE.

What is CFAA law?

The federal Computer Fraud and Abuse Act (“CFAA”) is a criminal statute that also allows for private lawsuits upon violations . If someone has compromised the security of your system, or if you are accused of unauthorized access, you need to be aware of this law.

Do businesses have to notify consumers of hacking?

Specifically, under the privacy protection laws of most states, businesses must notify consumers upon any breach of security where the hacker gains access to certain confidential or otherwise personally identifying information of the businesses’ customers.

image