how to file a complaint against your lawyer

by Joanne Bernier PhD 9 min read

  1. Consider this your first option. If you have a legitimate complaint against your lawyer, start by sending them a personal letter.
  2. Draft your letter. When you sit down to write your complaint letter, use a computer and write in a professional tone.
  3. Submit the letter to your attorney. In addition, you may want to deliver a copy, in person, to their office as well.
  4. Wait for a response. An attorney will usually respond to a complaint quickly, as they know the possible repercussions of having a formal complaint filed against them.

Full Answer

How do you file a complaint against an attorney?

  • Office of Community Complaints —635 Woodland Ave., Suite 2102 816-889-6640
  • Westside CAN Center —2130 B Jefferson St. ...
  • Police Headquarters, Records Unit — 1125 Locust 816-234-5000
  • East Patrol Division — 2640 Prospect 816-234-5530
  • North Patrol Division — 11000 NW Prairie View Rd. ...
  • South Patrol Division — 9701 Marion Park Dr. ...
  • Northland Neighborhoods, Inc. ...

More items...

Do I need a lawyer to file a complaint against?

You do not have to be a client to file a grievance. Anyone can report allegations of professional misconduct or problems with a lawyer. Please see the Attorney Complaint Information brochure for answers to common questions about the grievance process ( English - Spanish ).

Where can I file a complaint against my lawyer?

When filing a complaint, please have the following information available:

  • Your full name, address, and phone number.
  • Attorney's full name, registration number, address, law firm, and phone number. (For assistance with this information, use attorney search .)
  • Date of occurrence and date of your awareness.
  • Court location and case numbers (if you have a court case).

Who may file a grievance against a lawyer?

The Florida Bar accepts complaints against attorneys, investigates those complaints and prosecutes attorneys who engage in unethical conduct. The Florida Bar operates the Attorney Consumer Assistance Program (ACAP) for consumers who are dissatisfied or think a lawyer may have acted unethically and want to consider filing a complaint. ACAP staff, including attorneys, handle complaints and may be able to resolve problems before a complaint is filed.

image

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

What is unethical for a lawyer?

Attorney misconduct may include: conflict of interest, overbilling, refusing to represent a client for political or professional motives, false or misleading statements, knowingly accepting worthless lawsuits, hiding evidence, abandoning a client, failing to disclose all relevant facts, arguing a position while ...

What is it called when a lawyer doesn't do his job?

Legal malpractice is a type of negligence in which a lawyer does harm to his or her client. Typically, this concerns lawyers acting in their own interests, lawyers breaching their contract with the client, and, one of the most common cases of legal malpractice, is when lawyers fail to act on time for clients.

What can I do when my attorney ignores you?

If you believe that your attorney acted unethically, you should consider filing a complaint with the State Bar. You can complete a complaint form online or download a PDF complaint form from the State Bar's website.

What is considered an ethical violation?

What is an ethical violation? In a nutshell, an ethical violation is something that is - spoken, written, actioned - that violates a company's documented code of ethics, mission, vision, values, and culture. We also know that ethical violations laugh in the face of what is considered normal societal behaviour.

What are the common breaches of ethics committed by lawyers?

The following are some of the most common ethical violations that can be encountered:The attorney failed to communicate with the client. ... The attorney has failed to return important documents to the client. ... The attorney demonstrated incompetence. ... Conflicts of interest were apparent. ... Financial discrepancy was apparent.

How long should a lawyer take to respond?

A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.

How often should my lawyer update me?

Once a month is a good rule of thumb if things are slow, but if you are preparing for trial or in my case an administrative benefits hearing, the contact with you and your attorney should be more frequent and specifically scheduled.

Can I sue a lawyer for lying?

No matter what name the agency in your state goes by, they will have a process you can use to file a complaint against your attorney for lying or being incompetent. Examples of these types of behavior include: Misusing your money. Failing to show up at a court hearing.

Is it normal not to hear from your attorney?

Throughout the process of getting your financial settlement after becoming injured, there may be periods of time that you do not hear from your attorney. Although this can be unnerving, it is a normal part of the legal process.

How do you fire your lawyer?

If you decide to fire your lawyer, the best way to do it is in writing either via email, mail, or text. Your termination notice should let the lawyer know the reason for the decision and should also give instruction as to where to send a copy of your file.

What lawyers should not tell?

9 Taboo Sayings You Should Never Tell Your LawyerI forgot I had an appointment. ... I didn't bring the documents related to my case. ... I have already done some of the work for you. ... My case will be easy money for you. ... I have already spoken with 5 other lawyers. ... Other lawyers don't have my best interests at heart.More items...•

What happens if a complaint is found to be true?

If the complaint is found to be true, the disciplinary board can fine the attorney, force the attorney to attend classes or perform community service, or take away the attorney's license. The disciplinary board typically does not give the person who complained about the attorney any money.

What is the name of the board that handles complaints against lawyers?

In many states, a division of the courts handles these complaints. This is typically referred to as the disciplinary board . Some states rely on their state bar associations to discipline their attorneys.

What is disciplinary action for an attorney?

For attorneys, a disciplinary action is very serious as it can directly affect their ability to earn a living. It may be best to first try and resolve any dispute you have with the attorney on your own.

Do lawyers make mistakes?

Most lawyers do their most to provide the best representation possible. However, every so often lawyers do not act properly or make serious mistakes, and in those cases their clients can file a complaint with the entity responsible for overseeing the practice of law in their state.

How to recover money from a lawyer?

If you lost money or property because a lawyer did something dishonest, you may be able to recover it by filing an application with the Client Security Fund. But first you need to file a complaint against the attorney.

What happens if the review determines that the alleged facts establish a violation?

If the review determines that the alleged facts establish a violation, the matter will be investigated. Complaints and investigations are confidential. If, after investigation, the evidence does not establish a serious violation, the State Bar may issue a warning to the lawyer.

What happens after a grievance is filed?

After you file your grievance, the disciplinary agency will determine if it raises enforceable ethical issues. If so, it will conduct an investigation. Upon conclusion of the investigation, the agency closes the file, issues a confidential warning or other confidential action to the lawyer, or authorizes the filing of a formal, public complaint.

How to win a malpractice case?

To win a malpractice action, you must establish that you and the lawyer had an attorney-client relationship, that she failed to use the degree of care, skill, judgment and diligence used by reasonably careful lawyers under comparable circumstances and that her failure caused you financial harm.

What are some examples of misconduct in a lawyer?

Examples of misconduct or malpractice include neglect or negligence, fee disputes, misappropriation of money and conflict of interest.

How long can a lawyer be suspended?

A suspended lawyer may not practice law for a specific minimum period of time, generally three years or less.

What are the ABA standards for a lawyer?

The ABA Standards for Imposing Lawyer Sanctions are guidelines for state agencies, similar to criminal sentencing guidelines. Sanctions include disbarment, suspension, reprimand, admonition and probation.

What are the rules of professional conduct?

The rules cover a wide range of lawyer conduct concerning the attorney-client relationship, including competence, diligence, fees, confidentiality, conflict of interest and safekeeping property. Other topics covered include transactions with non-clients, public service and maintaining the integrity of the profession.

Can you sue a lawyer for malpractice?

If you are not the lawyer's client, you are not owed a professional duty of care, and you cannot sue the lawyer in malpractice.

How to file a complaint against a lawyer?

In most states, you can file your complaint by mailing in a state-issued complaint form or a letter with the lawyer's name and contact information, your contact information, a description of the problem, and copies of relevant documents. In some states, you may be able to lodge your complaint over the phone or online.

What happens if a client fires a lawyer?

When a client fires a lawyer and asks for the file, the lawyer must promptly return it. In some states, such as California, the lawyer must return the file even if attorneys’ fees haven’t been paid in full. Lawyer incompetence. Lawyers must have the knowledge and experience to competently handle any case that they take on.

What is the role of a disciplinary board in a state?

State Disciplinary Boards. Each state has a disciplinary board that enforces state ethics rules for lawyers. The board is usually an arm of the state’s supreme court and has authority to interpret ethics rules, investigate potential violations, conduct evidentiary hearings, and administer attorney discipline.

What is the role of a lawyer?

Lawyers are given a lot of responsibility and often deal with serious matters, from criminal charges to child custody to tax and other financial matters. When you hire a lawyer, you are trusting him or her to represent your interests in the best manner possible. To protect the public—and the integrity of the legal profession—each state has its own code of ethics that lawyers must follow. These are usually called the “rules of professional conduct.”

What is incompetence in a lawyer?

Lawyer incompetence. Lawyers must have the knowledge and experience to competently handle any case that they take on. They must also be sufficiently prepared to handle matters that come up in your case, from settlement negotiations to trial. Conflicts of interest.

What is a public reprimand?

issue a private reprimand (usually a letter sent to the lawyer) issue a public reprimand (usually published in the agency’s official reports and a local legal journal or newspaper ) suspend the lawyer (the lawyer cannot practice law for a specific time) disbar the lawyer (the lawyer loses his or her license to practice law), and/or.

What happens if you don't report a violation of the law?

If there's no evidence of a violation, the board will dismiss the case and notify you. If the violation is minor, a phone call or letter to the lawyer usually ends the matter.

How to file a complaint against a lawyer?

1. Consider this your first option. If you have a legitimate complaint against your lawyer, start by sending them a personal letter. Oftentimes, an attorney will be happy to work with you to resolve your issue so it does not reach the state bar.

What to do before filing a complaint?

Before you file your complaint make sure you are sending it to the correct entity. Not only do you have to worry about whether to make a complaint to the bar association or to the district attorney, you also need to make sure you make the complaint to the correct office.

What happens if my attorney doesn't respond to my complaint?

If your attorney fails to respond at all , your letter can be used as evidence during the formal complaint process.

How long do you have to file a complaint with the state bar?

These time limitations will vary by state, but in general it is a period of years. For example, in Florida, you have six years from the time the matter giving rise to the complaint is discovered.

What happens if a lawyer doesn't raise ethical issues?

If your lawyer's conduct does not rise to the level of an ethical violation, your complaint will be thrown out. You may not like what your lawyer does, but that does not necessarily mean you have a legitimate complaint against them.

What happens if you hire an attorney to represent you?

When you hire an attorney to handle a particular legal matter, you are creating a relationship that comes with certain rights and responsibilities. If you feel your rights have been violated by the attorney you hired to represent you, you may be able to write a letter or file a complaint against that attorney. Steps.

What happens if an attorney breaches the law?

If an attorney breaches any one of these rules while representing you, you may want to consider making a complaint.

How long do you have to file a complaint with the OLSC?

There is no fee for making a complaint to the OLSC. You have three years from the date of the lawyer's conduct to make a complaint to the OLSC. If it has been longer than three years , the Commissioner may extend this time limit. For more information on the OLSC complaint process, go to the OLSC website.

What happens if a lawyer acts negligently?

If your lawyer has acted negligently, you may be able to take legal action against them for any financial loss that has been caused. All lawyers have compulsory insurance against legal actions for negligence.

How long do you have to take legal action for negligence?

All lawyers have compulsory insurance against legal actions for negligence. You have six years to start legal action for professional negligence.

How to file a complaint against an attorney?

If you are having difficulty communicating with your attorney, you should consider the following before filing a complaint with The Bar: 1 Call the attorney’s office and leave a message for a return call. 2 If you do not receive a return call within a reasonable period of time, write a letter to the attorney, preferably with return receipt requested, requesting to be contacted within a specified (reasonable) period of time. If the attorney fails to respond, your letter can be used as evidence for future Florida Bar purposes.

What happens if an attorney fails to respond to a letter?

If the attorney fails to respond, your letter can be used as evidence for future Florida Bar purposes. The Rules of Professional Conduct require an attorney to return to a client all papers and property to which the client is entitled unless the attorney is asserting a lien for fees.

What is the phone number for a Florida bar attorney?

If you feel you have been unfairly treated by a lawyer, call ACAP at 866-352-0707. For public record information regarding any Florida Bar attorney, send us an email.

What is the Florida Bar ethics hotline?

The Florida Bar operate s an ethics hotline for its members to offer guidance when a lawyer is unsure of the ethical obligations in a particular situation. Call 1-800-235-8619.

What to do if you don't receive a return call?

If you do not receive a return call within a reasonable period of time, write a letter to the attorney, preferably with return receipt requested , requesting to be contacted within a specified (reasonable) period of time. If the attorney fails to respond, your letter can be used as evidence for future Florida Bar purposes.

What is a public reprimand?

The public reprimand is a Supreme Court-ordered form of public discipline that declares the conduct of the lawyer improper. Public reprimands are delivered before the 52-member Florida Bar Board of Governors and are public record. A downloadable video of an actual public reprimand (2 min. 7 sec., 14.7MB) has been posted for information.

image