how to file a complaint against a lawyer who won't do their job

by Ms. Anya Borer 10 min read

If your lawyer doesn't seem to be working on your case, sending a polite but firm letter laying out your concerns should get your lawyer's attention. Don't threaten to file a malpractice lawsuit or complain to the bar association; such threats will probably make your lawyer angry and defensive, not attentive.

Can I make a complaint against my lawyer?

While there are endless amounts of complaints you can legitimately make against your attorney, there are some topics that will typically not be entertained by your lawyer, a disciplinary board, or a court. If your lawyer's conduct does not rise to the level of an ethical violation, your complaint will be thrown out.

What to do if your lawyer is not working on You?

1 Communicate. If your lawyer doesn't seem to be working on your case, talk to your lawyer and explain your concerns. 2 Get your file. If you can't find out what has (and has not) been done, you need to get hold of your file. ... 3 Research. ... 4 Get a second opinion. ... 5 Fire your lawyer. ... 6 Sue for malpractice. ...

Can a judge file a complaint against an attorney for improper behavior?

However, other attorneys and even judges sometimes file complaints against attorneys for improper behavior. In most cases, a board of lawyers and non-lawyers will review the complaint. If there’s a potential ethical violation, the board will give the lawyer a copy of the complaint and an opportunity to respond.

How do I file a complaint against an attorney for unethical behavior?

Access the correct complaint form. If you are making a complaint to the state bar, which will handle any complaint alleging unethical behavior from your attorney, you will need to access their complaint form so you can fill it out.

image

What is it called when a lawyer doesn't do his job?

Legal malpractice is a type of negligence in which a lawyer does harm to his or her client. Typically, this concerns lawyers acting in their own interests, lawyers breaching their contract with the client, and, one of the most common cases of legal malpractice, is when lawyers fail to act on time for clients.

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

What is unethical for a lawyer?

Attorney misconduct may include: conflict of interest, overbilling, refusing to represent a client for political or professional motives, false or misleading statements, knowingly accepting worthless lawsuits, hiding evidence, abandoning a client, failing to disclose all relevant facts, arguing a position while ...

What can you do if your lawyer is not responsive?

If your lawyer still does not respond, you can send him or her a letter explaining the communication problems. If at this point you do not hear anything from your lawyer, you should consult with a legal malpractice attorney.

What are the main areas of dispute and complaints for law firms?

Professional Negligence. Civil Fraud and Investigations. Financial Services Disputes. Wills, Trusts and Inheritance Disputes.

Can I sue a lawyer for lying?

No matter what name the agency in your state goes by, they will have a process you can use to file a complaint against your attorney for lying or being incompetent. Examples of these types of behavior include: Misusing your money. Failing to show up at a court hearing.

What are examples of ethics violations?

Ethics violations such as discrimination, safety violations, poor working conditions and releasing proprietary information are other examples. Situations such as bribery, forgery and theft, while certainly ethically improper, cross over into criminal activity and are often dealt with outside the company.

What are examples of professional misconduct?

Some examples are:Obtaining a license fraudulently.Practicing with negligence.Practicing with incompetence.Being a habitual user of alcohol or drugs.Being convicted of a crime.Refusing to care for a patient because of race, creed, color or national origin.More items...

Who are lawyers accountable?

​Lawyer Accountability ​The legal profession is largely self-regulated, which makes it difficult for bad lawyers to be held accountable to their clients. Lawyers are often exempt from consumer fraud laws and other protections that apply to every other provider of consumer services.

Why do lawyers ignore you?

If your attorney is not experienced or efficient, they may have missed a deadline or made another mistake and aren't willing to confess their error. There could also be some bad news that is entirely outside of the attorney's control.

What is reasonable response time for a lawyer?

A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.

Why do attorneys take so long to respond?

Sometimes, lawyers take a bit longer than usual to respond because they are away from their office or traveling for business. If you have not heard back from your lawyer within 48 hours of sending them an important email, you should send another email just asking if there is any news or status about your case.

Who hears complaints against lawyers?

Each state has a different organization that reviews complaints against lawyers. In many states, a division of the courts handles these complaints. This is typically referred to as the disciplinary board. Some states rely on their state bar associations to discipline their attorneys. You can find out where to send attorney complaints by looking at your state court system's website. If they review complaints against attorneys, there will be a link with instructions on how to file.

What happens if a lawyer complains about a lawyer?

If the complaint is sustained, the disciplinary board will begin its investigation. Sometimes the lawyer will be required to appear at a hearing and answer questions about the incident that prompted the complaint. If the complaint is found to be true, the disciplinary board can fine the attorney, force the attorney to attend classes or perform community service, or take away the attorney's license. The disciplinary board typically does not give the person who complained about the attorney any money. It usually serves only to admonish, suspend, or disbar attorneys who break the rules governing the practice of law.

What happens if a complaint is found to be true?

If the complaint is found to be true, the disciplinary board can fine the attorney, force the attorney to attend classes or perform community service, or take away the attorney's license. The disciplinary board typically does not give the person who complained about the attorney any money.

Can disciplinary action affect your attorney?

For attorneys, a disciplinary action is very serious as it can directly affect their ability to earn a living. It may be best to first try and resolve any dispute you have with the attorney on your own. Also note that if you have a legal matter pending and you file a complaint against your lawyer, that lawyer must stop representing you in most states, so it may be a good idea to have another attorney lined up to take over in advance.

Do lawyers make mistakes?

Most lawyers do their most to provide the best representation possible. However, every so often lawyers do not act properly or make serious mistakes, and in those cases their clients can file a complaint with the entity responsible for overseeing the practice of law in their state.

What to do if you believe an attorney has committed professional misconduct?

If you believe an attorney has committed professional misconduct, you have the option of filing a complaint with the attorney regulatory authorities in your juris diction (links below).

What are some examples of attorney practices that violate the Rules?

Some examples of attorney practices that violates the Rules include: Failure to provide an accounting of your money or property held by the attorney. Commingling your funds with the attorney's own money. Refusing to return your file at the conclusion of the representation.

What are some examples of attorney misconduct?

Some examples of attorney practices that violates the Rules include: Serious neglect of your case. Failure to provide an accounting of your money ...

What to do if you are unsure about an attorney?

If you are unsure whether your concerns with an attorney involve professional misconduct, in most states you can call or email the disciplinary office and discuss the matter prior to submitting a written complaint. Contact information for attorney regulatory authorities, by jurisdiction:

What happens if a client fires a lawyer?

When a client fires a lawyer and asks for the file, the lawyer must promptly return it. In some states, such as California, the lawyer must return the file even if attorneys’ fees haven’t been paid in full. Lawyer incompetence. Lawyers must have the knowledge and experience to competently handle any case that they take on.

What is the role of a disciplinary board in a state?

State Disciplinary Boards. Each state has a disciplinary board that enforces state ethics rules for lawyers. The board is usually an arm of the state’s supreme court and has authority to interpret ethics rules, investigate potential violations, conduct evidentiary hearings, and administer attorney discipline.

How to file a complaint against a lawyer?

In most states, you can file your complaint by mailing in a state-issued complaint form or a letter with the lawyer's name and contact information, your contact information, a description of the problem, and copies of relevant documents. In some states, you may be able to lodge your complaint over the phone or online.

What is the role of a lawyer?

Lawyers are given a lot of responsibility and often deal with serious matters, from criminal charges to child custody to tax and other financial matters. When you hire a lawyer, you are trusting him or her to represent your interests in the best manner possible. To protect the public—and the integrity of the legal profession—each state has its own code of ethics that lawyers must follow. These are usually called the “rules of professional conduct.”

What is a conflict of interest in law?

Conflicts of interest. Lawyers owe a duty of loyalty to their clients, which means they must act with the client’s best interests in mind. This includes avoiding situations that would create a conflict of interest—such as representing two clients on opposite sides of the same case or taking on a new client who wants to sue an existing client.

What is incompetence in a lawyer?

Lawyer incompetence. Lawyers must have the knowledge and experience to competently handle any case that they take on. They must also be sufficiently prepared to handle matters that come up in your case, from settlement negotiations to trial. Conflicts of interest.

What are the rules of professional conduct?

The American Bar Association publishes the Model Rules of Professional Conduct, which lists standard ethical violations and best practices for lawyers. Some states have adopted the model rules as their own ethical rules, while others use it as a guide and modify or add rules.

What to do if an informal complaint letter does not lead to the outcome you desire?

While this is your first option, if the informal complaint letter does not lead to the outcome you desire, you may have to file a formal complaint against your attorney.

What happens if my attorney doesn't respond to my complaint?

If your attorney fails to respond at all , your letter can be used as evidence during the formal complaint process.

How to file a complaint against a lawyer?

1. Consider this your first option. If you have a legitimate complaint against your lawyer, start by sending them a personal letter. Oftentimes, an attorney will be happy to work with you to resolve your issue so it does not reach the state bar.

How long do you have to file a complaint with the state bar?

These time limitations will vary by state, but in general it is a period of years. For example, in Florida, you have six years from the time the matter giving rise to the complaint is discovered.

How to write a complaint letter to an attorney?

To draft a complaint letter against an attorney, start by including your address and a phone number where you can be reached. State your complaint clearly at the top of the letter, describing exactly why you are dissatisfied . Then, back your complaint up with as many facts as possible, including specific times and dates. End the letter with an actionable request for relief that will leave you satisfied, like a formal apology or refund. For more info on writing a complaint letter from our reviewer, including what complaints you can and cannot make, keep reading!

What happens if a lawyer doesn't raise ethical issues?

If your lawyer's conduct does not rise to the level of an ethical violation, your complaint will be thrown out. You may not like what your lawyer does, but that does not necessarily mean you have a legitimate complaint against them.

What happens if you hire an attorney to represent you?

When you hire an attorney to handle a particular legal matter, you are creating a relationship that comes with certain rights and responsibilities. If you feel your rights have been violated by the attorney you hired to represent you, you may be able to write a letter or file a complaint against that attorney. Steps.

What is the agency responsible for licensing and disciplining lawyers?

Every state has an agency responsible for licensing and disciplining lawyers. In most states, it's the bar association; in others, the state supreme court. The agency is most likely to take action if your lawyer has failed to pay you money that you won in a settlement or lawsuit, made some egregious error such as failing to show up in court, didn't do legal work you paid for, committed a crime, or has a drug or alcohol abuse problem.

What to do if your lawyer doesn't respond?

If your lawyer does not respond, or subsequent meetings or conversations are not fruitful, consider suggesting mediation to work out your communication problems if you still want this lawyer to represent you. A bad deskside manner doesn't mean that the lawyer isn't an excellent lawyer, and it can be difficult to find a new one in the middle of a case.

What to do if you lost money because of a lawyer?

If you lost money because of the way your lawyer handled your case, consider suing for malpractice. Know, however, that it is not an easy task. You must prove two things:

What is the defense of a lawyer who is sued for malpractice?

A common defense raised by attorneys sued for malpractice is that the client waited too long to sue. And because this area of the law can be surprisingly complicated and confusing, there's often plenty of room for argument. Legal malpractice cases are expensive to pursue, so do some investigating before you dive in.

What to do if your lawyer is unresponsive?

If the lawyer is unresponsive and the matter involves a lawsuit, go to the courthouse and look at your case file, which contains all the papers that have actually been filed with the court. If you've hired a new lawyer, ask her for help in getting your file. Also, ask your state bar association for assistance.

What to do if you can't find out what has been done?

If you can't find out what has (and has not) been done, you need to get hold of your file. You can read it in your lawyer's office or ask your lawyer to send you copies of everything -- all correspondence and everything filed with the court or recorded with a government agency.

What happens if a lawyer doesn't return phone calls?

A lawyer who doesn't return phone calls or communicate with you for an extended period of time may be guilty of abandoning you -- a violation of attorneys' ethical obligations. But that's for a bar association to determine (if you register a complaint), and it won't do you much good in the short term.

Do you have a question?

Ask a real person any government-related question for free. They'll get you the answer or let you know where to find it.

What to do if seller doesn't resolve issue?

If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help: File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem.

How to file a complaint against a manufacturer?

Start your complaint with the seller or manufacturer. If they don't help, seek help from your local government or a consumer organization. Use these steps to get started. Open All +. 1. Collect Your Documents. Gather your records: sales receipts, warranties, contracts, or work orders.

What to do if you have a problem with an online transaction?

If you have a problem during an online transaction, try to solve it with the seller or website. If that does not work, file a complaint with:

What does the BBB do?

The BBB tries to resolve your complaints against companies. Some federal agencies accept complaints about companies, but may not resolve your problem. They use complaints to help them investigate fraud. Contact econsumer.gov. if you are complaining about items you bought online, from a seller outside the U.S.

image