how to eal with a lawyer that wont return your call

by Susana Runolfsdottir II 9 min read

If there is no good reason, tell the receptionist that it is becoming a BIG PROBLEM that the attorney will not call you back. Ask to schedule a time to come to his office in person for a meeting, or to schedule a telephone appointment. Then call back the next day, and the next day. But also send letters.

Lawyers: A Client's Manual by Joseph McGinn tells the steps to use if you've reached the point of no return:
  1. Tell your lawyer directly and give your reasons.
  2. Send your lawyer a letter of dismissal and retain a copy.
  3. Arrange to pay any outstanding charges.
  4. Pick up the file as soon as possible.
  5. Select another lawyer.
Jun 15, 2015

Full Answer

What can I do if my attorney will not return my calls?

Apr 11, 2022 · If you have an attorney that won’t call you back and not responding, call the office. Make an appointment. Go in and meet with them and if that doesn’t solve your problem, then get a different attorney on board and fire the first one. I’m Attorney Ben Schwartz. I hope that you found this video informative and helpful.

Why your lawyer won't return your phone calls?

Aug 22, 2018 · Note the date and time of each call and who you spoke with. Unanswered emails can also serve as an electronic record of your lawyer ignoring you. A record of communication attempts can serve you well if acting against the lawyer later. Terminating the relationship. Before terminating your relationship with your attorney, read your retainer agreement.

What if my lawyer won't return my phone calls?

Jun 29, 2020 · Call your attorney’s office. If your attorney is not returning your calls or voicemails, ask to speak with someone else at the firm. This may be the receptionist, paralegal or even another attorney in the office. You can let this person know that you cannot get in touch with your lawyer and leave a message with them as well.

What to do when your attorney is not responsive?

As a general rule, give your lawyer 1-2 days to return your non-urgent phone call; very often, your lawyer may be out of the office for a half-day, whole day, or longer if he/she is in court. If your matter is urgent, try again in 2 hours and always ask if there is someone else in the office who might be able to help you in your lawyer’s absence.

What to do if your lawyer will not call you back?

If your attorney is not returning your calls or voicemails, ask to speak with someone else at the firm. This may be the receptionist, paralegal or even another attorney in the office. You can let this person know that you cannot get in touch with your lawyer and leave a message with them as well.Jun 29, 2020

What does it mean when your attorney does not return your calls?

This is how the practice of law is supposed to work. So often when a lawyer does not return your call for a few days it may simply mean your lawyer is busy getting some important work done in your case or in another client's case. There is nothing going on with your case.May 9, 2018

What to do when your lawyer stops communicating with you?

If you have called your attorney, left messages, sent emails, and you still haven't heard a response, the best course of action is to send a certified letter to his or her office questioning the failure to communicate and informing them that you are prepared to find a new lawyer if the situation does not improve.Mar 29, 2021

Is it normal for lawyers to not respond?

One of the most common reasons that lawyers fail to communicate with their clients is because they are simply too busy. If you feel like you are getting the runaround, it may be time to take a more direct approach and call your lawyer directly.Jul 10, 2021

How often should I hear from my attorney?

You should never be afraid or feel like an intrusion to contact your attorney every three weeks or so, or more frequently if there is a lot going on with your health or other matters related to your legal case. There is of course a limit to how much you should be contacting or sharing.Jun 17, 2020

How long should I wait to hear back from my lawyer?

A: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.Dec 28, 2019

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

Why do lawyers take so long to settle a case?

Once a case gets filed in court, things can really slow down. Common reasons why a case will take longer than one would hope can include: Trouble getting the defendant or respondent served. The case cannot proceed until the defendant on the case has been formally served with the court papers.May 28, 2020

What should I do if my attorney will not return my phone calls?

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What should I do if my attorney will not return my phone calls?

Attorney Ben Schwartz talks good customer service and answers the question, “What should I do if my attorney will not return my phone calls?”

What happens if you don't answer emails when you hire an attorney?

But when failure to return calls or answer emails becomes the norm, you may wish to break ties and seek new representation.

What to do if your lawyer is not handling your case?

If your lawyer fails to handle your case competently, including intentionally ignoring you or by being too busy to work on your case, you may be able to take action through a legal malpractice suit.

How to end a relationship with a lawyer?

To end the relationship, send a written letter, preferably certified with a return receipt requested. The letter should explain your concerns with the lawyer’s inattentive behavior and request a complete copy of your file.

What to do before terminating a relationship with an attorney?

Before terminating your relationship with your attorney, read your retainer agreement. The retainer agreement serves as a contract for services between you and your lawyer. It should clearly define the terms of your relationship and what happens if you chose to end it.

Why is communication important in a lawyer?

Lack of communication is one of the leading reasons clients choose to seek a new lawyer. While lawyers are often busy attending court, meeting with other clients or preparing a case, persistently failing to return calls or emails can damage the relationship and case beyond repair.

How many times a day should an attorney speak to you?

It is critically important that you keep informed about the status of your case. It is not reasonable (or cost-effective, for that matter), to demand that your attorney speak with you 3-4 times per day. Keep in mind that unless you are paying your attorney $10,000.00 per hour, your lawyer has to take in other clients all of whom will need to meet with your attorney, talk to him/her on the phone, correspond via email, and go to court.

What to do if you want to complain about your ex wife?

If you want to complain about your soon-to-be-ex-spouse, call your mother; I can almost guarantee you that she will take your side. 4. Do not abuse the word “emergency.”. In family law matters, “emergency” means you or your children are in imminent danger.

Why do lawyers hire assistants?

That’s why your lawyer hired that person – to help you out when the attorney is tied up in court, depositions, mediations, or meetings. Most of the time, the legal assistant can answer basic questions regarding scheduling, copies of documents, due dates, etc. The assistant is also in the best position to make a note of your call and concern, relay it to your attorney, and provide you with direct and timely feedback. Additionally, the legal assistant is almost always in the office, whereas your attorney often is not.

2 attorney answers

I agree with the above advice with one exception. If you are representing yourself in the legal matter, pro per, opposing counsel should reply to your requests on his client's behalf. However, it is generally better to seek professional representation. If you cannot afford an attorney, there are legal clinics that may be able to assist...

Zachary Drew Wechsler

Generally, no. As California attorneys, we must protect the best interests of our clients. This rule requires us to avoid potential conflicts of interest and other forms of disloyalty that may harm them. Therefore, your ex-spouse's attorney has a duty to act in the best interest of his or her client (your ex).