how to deal with an unresponsive lawyer

by Magali Ratke 6 min read

If You're Concerned About the Lawyer's Work

  • Communicate. If your lawyer doesn't seem to be working on your case, talk to your lawyer and explain your concerns.
  • Get Your File. If you can't find out what has (and has not) been done, you need to get hold of your file. ...
  • Research. ...
  • Get a Second Opinion. ...
  • Fire Your Lawyer. ...
  • Sue for Malpractice. ...

If you have called your attorney, left messages, sent emails, and you still haven't heard a response, the best course of action is to send a certified letter to his or her office questioning the failure to communicate and informing them that you are prepared to find a new lawyer if the situation does not improve.Mar 29, 2021

Full Answer

What to do if you are unhappy with your lawyer?

What should I do if my lawyer appears to have acted improperly?

What happens if a lawyer stops responding to you?

 · I would suggest consulting with another attorney. You could hire another attorney, have the first withdraw his appearance and have the second enter his/hers on your behalf. Upon withdraw the first attorney would be required to return any remaining retainer.

What should I do if my lawyer doesn’t communicate?

 · Here are some practical tips for dealing with a difficult lawyer: 1) Be Prepared – As the boy scouts say, “Always be prepared.” More often than not, the difficult lawyer is trying to distract you from effectively representing your client. No matter what that lawyer does, focus on your client, the facts, and the law.

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What happens when a lawyer doesn't respond?

If the lawyer is unresponsive and the matter involves a lawsuit, go to the courthouse and look at your case file, which contains all the papers that have actually been filed with the court. If you've hired a new lawyer, ask her for help in getting your file. Also, ask your state bar association for assistance.

How long should a lawyer take to respond?

24-48 hoursA: The lawyer should be responsive to your questions within 24-48 hours after you left a message. If the lawyer is not responsive, perhaps he or she is on vacation and unable to return.

Is it normal for lawyers to not respond?

Sometimes, lawyers take a bit longer than usual to respond because they are away from their office or traveling for business. If you have not heard back from your lawyer within 48 hours of sending them an important email, you should send another email just asking if there is any news or status about your case.

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

Why do lawyers ignore you?

If your attorney is not experienced or efficient, they may have missed a deadline or made another mistake and aren't willing to confess their error. There could also be some bad news that is entirely outside of the attorney's control.

What should you not say to a lawyer?

9 Taboo Sayings You Should Never Tell Your LawyerI forgot I had an appointment. ... I didn't bring the documents related to my case. ... I have already done some of the work for you. ... My case will be easy money for you. ... I have already spoken with 5 other lawyers. ... Other lawyers don't have my best interests at heart.More items...•

Why is my lawyer not communicating with me?

The lawyer may be too tied up on other cases to return the call personally, but may have time to pass along information through an assistant. And because some lawyers have poor communication skills, the defendant may be better off getting information from an assistant than from the lawyer.

Why do attorneys take so long to respond?

Once a case gets filed in court, things can really slow down. Common reasons why a case will take longer than one would hope can include: Trouble getting the defendant or respondent served. The case cannot proceed until the defendant on the case has been formally served with the court papers.

How often should you hear from your lawyer?

There is no set formula for how often you will hear from your attorney. However, the key to a successful attorney client relationship is communication. Whenever there is an important occurrence in your case you will be contacted or notified.

Can you sue a lawyer for not doing their job?

A claim of malpractice may exist if your lawyer exhibited negligence in your representation. If your lawyer's negligence caused you to suffer harm or a less advantageous outcome or settlement in your case, you may have a claim to sue your lawyer for professional negligence.

How do I file a complaint against an attorney in New York?

A complaint should be filed, by email or regular mail, with the attorney grievance committee having jurisdiction over the county in the State of New York in which the attorney maintains their office for the practice of law.

Who or what regulates attorneys in California?

The State Bar of California'sThe State Bar of California's principal mission is protecting the public, primarily through a rigorous licensing process, regulating attorneys, prosecuting complaints of lawyer misconduct and promoting ethical conduct.

How to deal with a difficult lawyer?

Here are some practical tips for dealing with a difficult lawyer: 1) Be Prepared – As the boy scouts say, “Always be prepared.”. More often than not, the difficult lawyer is trying to distract you from effectively representing your client. No matter what that lawyer does, focus on your client, the facts, and the law.

What is an obstructionist lawyer?

2) The Obstructionist – This lawyer is negative and uncooperative about everything. No matter what you suggest to resolve the case or to even make the trial of the case easier for everyone, this lawyer will disagree. As much as this lawyer disagrees, he or she has no alternate solutions of their own. Phone calls and correspondence to this lawyer go unanswered. Also, even the most mundane of tasks, such as scheduling depositions, turns into a complete nightmare. Overall, this lawyer will do everything they can (mostly by doing nothing) to make sure the case drags on indefinitely and expensively.

What happens if a lawyer does not respond to a client's request?

A lawyer who does not respond as a client would expect will cause unnecessary stress and anxiety – a good lawyer will make efforts to communicate a client’s concerns, act quickly and do the best job possible in a timely manner.

Why did my lawyer stop working on my case?

In some cases, your lawyer may stop working on your case because they are no longer able to legally represent you due to malpractice or an ethical violation. In other situations, they may be fired by the client or withdrawn from the case on their own accord.

How to check if a lawyer is communicating with a client?

Check a local bar association – bar associations are a good resource for both a client and a lawyer to check when a communication breakdown is suspected. A situation where a lawyer is not communicating with a client can be a highly frustrating matter that a person may want to avoid if they are not sure of how a legal matter should proceed.

Why do lawyers not communicate with clients?

One of the most common reasons that lawyers fail to communicate with their clients is because they are simply too busy. If you feel like you are getting the runaround, it may be time to take a more direct approach and call your lawyer directly.

What happens if your lawyer is slow?

If your lawyer has been slow in responding or has failed to meet the deadlines that were agreed upon in your contract, you may be entitled to some compensation. You should speak with an attorney as soon as possible about how and how much you are owed for how long of a delay there has been.

What is the relationship between a lawyer and a client?

The lawyer-client relationship is based on trust and open, honest communication. A good lawyer will communicate quickly and a client can tell a lot about a few aspects of a case by how quickly their lawyer responds to questions, requests for information, and telephone calls.

Why does it take so long for a lawyer to respond to an email?

Sometimes, lawyers take a bit longer than usual to respond because they are away from their office or traveling for business. If you have not heard back from your lawyer within 48 hours of sending them an important email, you should send another email just asking if there is any news or status about your case.

Jonathan H Levy

Sounds to me like you paid for a consultation and that's all. Why on earth would you want to retain an attorney that does not return phone calls? I return all my calls as do most conscientious lawyers. You will likely be sorry if you do retain the attorney - find another attorney now, try a search here on Avvo. More

Elizabeth S Conan

Have you signed a representation contract or retainer agreement with the attorney? If not, there may simply be a misunderstanding about your relationship with the attorney.

What to do if your lawyer is not responding to your complaint?

If your lawyer is unwilling to address your complaints, consider taking your legal affairs to another lawyer. You can decide whom to hire (and fire) as your lawyer. However, remember that when you fire a lawyer, you may be charged a reasonable amount for the work already done.

Why should a lawyer refuse to take a case?

Unnecessary delays can often damage a case. If, because of overwork or any other reason, a lawyer is unable to spend the required time and energy on a case , the lawyer should refuse from the beginning to take the case. A lawyer must be able to communicate effectively with a client.

What to do if you have a complaint about a lawyer?

If you believe you have a valid complaint about how your lawyer has handled your case, inform the organization that governs law licenses in your state. Usually this is the disciplinary board of the highest court in your state. In some states, the state bar association is responsible for disciplining lawyers.

How should a lawyer act in both professional and private life?

How a lawyer should act, in both professional and private life, is controlled by the rules of professional conduct in the state or states in which he or she is licensed to practice. These rules are usually administered by the state’s highest court through its disciplinary board.

What is the relationship between a lawyer and a client?

In a lawyer-client relationship, acting responsibly involves duties on both sides—and often involves some hard work. You have a right to expect competent representation from your lawyer. However, every case has at least two sides. If you are unhappy with your lawyer, it is important to determine the reasons.

What is the job of a lawyer?

Communication. A lawyer must be able to communicate effectively with a client. When a client asks for an explanation, the lawyer must provide it within a reasonable time. A lawyer must inform a client about changes in a case caused by time and circumstances. Fees.

What happens if your lawyer doesn't communicate?

A lack of communication causes many problems. If your lawyer appears to have acted improperly, or did not do something that you think he or she should have done, talk with your lawyer about it. You may be satisfied once you understand the circumstances better. I have tried to discuss my complaints with my lawyer.

What to do if you don't hear from your lawyer?

If at this point you do not hear anything from your lawyer, you should consult with a legal malpractice attorney. A knowledgeable legal malpractice attorney can review the circumstances of a case and attempt to communicate with your unresponsive lawyer.

What happens if an attorney doesn't respond to a client's message?

If your attorney has stopped responding to your message, you may wonder if they have committed legal malpractice.

How to contact a malpractice lawyer?

Before contacting a malpractice attorney, you should attempt to contact your attorney multiple times by phone, email and other communication platforms you have used to reach him or her . If your lawyer still does not respond, you can send him or her a letter explaining the communication problems.

What are the rules of professional conduct?

According to The American Bar Association (ABA) model rules of professional conduct related to communication, lawyers must: · Inform clients of decisions and circumstance related to their case. · Consult with clients about how they will accomplish their legal goals. · Respond to client requests for information.

What happens if an attorney is unprofessional?

Your lawyer’s actions can have a substantial negative impact on your case, especially if they cross the line into unethical or illegal behavior. You may want to win your case, but if your attorney is breaking the law or lying to help you do so, then you are both at risk of serious consequences. Unprofessional or unethical behavior can include: 1 Arriving late or failing to show up for important meetings, or missing court dates 2 Making decisions of importance about your case without discussing it with you first 3 Missing filing deadlines, filing paperwork incorrectly or filing the wrong paperwork with the court 4 Refusing to return your calls or messages within a reasonable timeframe 5 Knowing there is a conflict of interest in your case, but proceeding despite the ethical problem

What happens if your lawyer is lying?

Your lawyer’s actions can have a substantial negative impact on your case, especially if they cross the line into unethical or illegal behavior. You may want to win your case, but if your attorney is breaking the law or lying to help you do so, then you are both at risk of serious consequences.

What does it mean when an attorney does not have empathy?

If an attorney does not have empathy or compassion for your situation, they are not who you want to negotiate with an insurance company or have present your case to a jury. If they cannot spare compassion for you, how can you trust that they can adequately convince a judge, jury, or another party to feel what they do not?

What to do if your attorney is coming off like a used car salesman?

If your attorney is coming off like a used car salesman, be wary. You want an attorney who will fight for the best possible outcome, but the best of attorneys know they can never promise a positive outcome. You deserve an attorney who is honest with you, even if the truth hurts.

What to do if you are not receiving child support?

If you are battling for the custody of your children’s custody or struggling because you are not receiving child support, you need an attorney who will keep you apprised of every step of the process. If you continuously struggle to contact your lawyer, and they often do not return phone calls and messages , it is a bad sign.

What is unethical behavior?

Unprofessional or unethical behavior can include: Arriving late or failing to show up for important meetings, or missing court dates. Making decisions of importance about your case without discussing it with you first. Missing filing deadlines, filing paperwork incorrectly or filing the wrong paperwork with the court.

What does it mean when an attorney starts at the bottom?

In the legal arena, attorneys start at the bottom and work their way up. If there is a lack of professional respect for your attorney, whether it is former clients, in the courtroom, or with their peers, it should be a red flag.

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