how to complain to the law bar about a lawyer

by Eleonore Gibson DDS 9 min read

If you believe a lawyer may have violated the Rules of Professional Conduct, you can write a letter to the appropriate Attorney Grievance Committee or fill out and submit a form available from their websites. The form or letter should be as clear, specific and detailed as possible when explaining your complaint.

What is the most common complaint against lawyers?

Perhaps the most common kinds of complaints against lawyers involve delay or neglect. This doesn't mean that occasionally you've had to wait for a phone call to be returned. It means there has been a pattern of the lawyer's failing to respond or to take action over a period of months.

What is unethical for a lawyer?

Attorney misconduct may include: conflict of interest, overbilling, refusing to represent a client for political or professional motives, false or misleading statements, knowingly accepting worthless lawsuits, hiding evidence, abandoning a client, failing to disclose all relevant facts, arguing a position while ...

What are examples of ethics violations?

Ethics violations such as discrimination, safety violations, poor working conditions and releasing proprietary information are other examples. Situations such as bribery, forgery and theft, while certainly ethically improper, cross over into criminal activity and are often dealt with outside the company.Aug 14, 2015

Can a lawyer be rude?

Rudeness isn't necessarily illegal Attorneys are people, too, so there will be days when they are stressed or anxious. They might be tired or frustrated. That doesn't excuse bad behavior, but it also doesn't mean that your attorney isn't putting their best efforts into your case.Sep 12, 2020

What happens if a complaint is found to be true?

If the complaint is found to be true, the disciplinary board can fine the attorney, force the attorney to attend classes or perform community service, or take away the attorney's license. The disciplinary board typically does not give the person who complained about the attorney any money.

What is disciplinary action for an attorney?

For attorneys, a disciplinary action is very serious as it can directly affect their ability to earn a living. It may be best to first try and resolve any dispute you have with the attorney on your own.

What is the disciplinary board?

In many states, a division of the courts handles these complaints. This is typically referred to as the disciplinary board. Some states rely on their state bar associations to discipline their attorneys. You can find out where to send attorney complaints by looking at your state court system's website.

What to do if you believe a lawyer violated the Rules of Professional Conduct?

If you believe a lawyer may have violated the Rules of Professional Conduct, you can write a letter to the appropriate Committee or fill out and submit a form available from their websites.

What happens if a complaint does not describe a possible violation of the Rules of Professional Conduct?

If the relevant Disciplinary or Grievance Committee determines that a complaint does not describe a possible violation of the Rules of Professional Conduct, it will advise the complainant that an investigation is not warranted and close its file.

What is the departmental disciplinary committee?

In New York City, the agencies that investigate complaints against lawyers are the Departmental Disciplinary Committee for the First Department (regarding lawyers whose offices are in Manhattan or the Bronx) or the Grievance Committees for the Second, Eleventh, and Thirteenth Judicial Districts (regarding lawyers whose offices are in Brooklyn, Queens or Staten Island). The Committees are composed of prominent lawyers and non-lawyer members of the public who act as volunteers, and are assisted by professional staff attorneys who investigate and, if necessary, prosecute any charges arising from a complaint. The Committees are supervised by the Appellate Division of the Supreme Court of the State of New York, and are not affiliated with the City Bar or any other bar association.

Who is responsible for investigating and prosecuting complaints against New York State judges?

and non-lawyer members of the public, is responsible for investigating and prosecuting complaints against New York state judges, except for Housing Court judges (see below). A complaint may be submitted on a form obtained from the Commission’s website

What is fee dispute?

fee dispute exists when a client believes that his or her lawyer has not given sufficient value for the money the client has paid or may owe the lawyer. A fee dispute is usually not subject to disciplinary review. However, where the fees in dispute in a civil (not criminal) case are between $1000 and $50,000, a client may arbitrate his or her dispute under a state sponsored program. Arbitration is designed to be a fast, informal and inexpensive way to resolve disputes. Most clients handle fee arbitrations without hiring a new lawyer to help them.

How to investigate a violation of the Rules of Professional Conduct?

If the Committee determines that a complaint describes a meaningful violation of the Rules of Professional Conduct, it will begin an investigation supervised by one of its staff lawyers. Typically, the Committee will first obtain an answer to the complaint from the lawyer and then give the complainant a chance to reply to the lawyer’s answer. The Committee may also ask for additional documents or information, question witnesses, or take other investigative steps. This investigation process may take several months. In the meantime, the complainant may directly contact the appropriate Committee staff person to ask the status of the matter.

Can a client file a complaint against a lawyer?

However, when that is not possible or the misconduct is very serious, the client may file a disciplinary complaint, even if he or she has not discharged the lawyer. Third parties may also file complaints about someone else’s lawyer.

How to file a complaint against a lawyer?

In most states, you can file your complaint by mailing in a state-issued complaint form or a letter with the lawyer's name and contact information, your contact information, a description of the problem, and copies of relevant documents. In some states, you may be able to lodge your complaint over the phone or online.

What happens if a client fires a lawyer?

When a client fires a lawyer and asks for the file, the lawyer must promptly return it. In some states, such as California, the lawyer must return the file even if attorneys’ fees haven’t been paid in full. Lawyer incompetence. Lawyers must have the knowledge and experience to competently handle any case that they take on.

Who reviews ethics complaints?

In most cases, a board of lawyers and non-lawyers will review the complaint. If there’s a potential ethical violation, the board will give the lawyer a copy of the complaint and an opportunity to respond.

What is the responsibility of a lawyer?

Lawyers are given a lot of responsibility and often deal with serious matters, from criminal charges to child custody to tax and other financial matters. When you hire a lawyer, you are trusting him or her to represent your interests in the best manner possible.

What are the rules of professional conduct?

The American Bar Association publishes the Model Rules of Professional Conduct, which lists standard ethical violations and best practices for lawyers. Some states have adopted the model rules as their own ethical rules, while others use it as a guide and modify or add rules.

Can you win a malpractice lawsuit?

If you’re looking for compensation, a malpractice lawsuit is generally the way to go. However, legal malpractice lawsuits can be very difficult to win. Among other things, you must show that your lawyer made a significant mistake in your case and that you suffered a monetary loss because of it.

What is the duty of a lawyer?

Lawyers have a duty to keep their clients reasonably informed about the status of their cases, to respond promptly to requests for information, and to consult with their clients about important decisions in their cases (for example, whether to accept a settlement offer). Not returning the client's documents.

The Nature of Your Complaint

If your complaint with your lawyer involves a personality conflict, you may not get very far registering an official complaint about him. Even if you’re dissatisfied with the way he handled your case because you ultimately lost, complaining probably won’t do you any good unless he did something ethically or legally wrong.

What to Say in Your Complaint

Assuming your problem with your attorney rises to the level of misconduct, your state may or may not have a form available for you to fill out. If one isn’t available, you can write a letter, which you might elect to do anyway so you have more space to clearly explain your allegations.

Where to Make a Complaint

Exactly to whom you should submit your complaint varies by jurisdiction, but you can check your state’s website or call the state bar association to find out. New York has grievance committees assigned to each court district, but in California, you would go to the state bar.

Attorney Fee Disputes

If your complaint concerns your attorney’s bill for services, you may have another option. Some states have fee dispute resolution programs. In New York, if your complaint is of this nature, the grievance committee will most likely send your matter to the program to resolve the dispute rather than investigate.

What Happens Next

If your state’s grievance committee or ethics committee agrees that you have a legitimate complaint and finds that the lawyer committed some wrongdoing, he may receive a written warning or, in extremely serious cases, be suspended or disbarred, which means he'd be prohibited from practicing law in the state, either for a set period of time or forever.

What is the outcome of a complaint?

The reasons for the outcome, to the extent that they are able to do so. If the Law Society cannot help with a complaint, they will try to give you information about other sources of help for dealing with your problem or concerns.

How to get a notice of appointment for a court hearing?

To obtain the notice of appointment you must go to the Assessment Office with the original copy of your lawyer’s bill and four extra copies. You will be given an appointment for a hearing. Note that there is a fee to submit bills for assessment, and if the assessment is outside the 30 day deadline the charge will be more. If you cannot afford to pay this fee then fee waiver forms are available online and can be submitted anytime throughout the assessment process. Information and fee waiver forms are available online, or in person at the court office.

What is LSUC in Ontario?

The Law Society of Upper Canada (LSUC) has the authority to deal with a range of professional conduct matters relating to lawyers and licensed paralegals in Ontario . For example, they can deal with issues relating to a lawyer or paralegal’s failure to reply to communications; failure to report on a transaction; delay; misleading, rude and discriminatory behaviour and failure to account for or improper handling of money.

What is the law society?

The Law Society has the authority to regulate Ontario’s lawyers and licensed paralegals under the Law Society Act. They can help with those matters that are within their legal authority. However, they cannot help with every possible kind of complaint.

Can a paralegal be licensed in the aboriginal courts?

The Law Society does not license paralegals who work in aboriginal courts, the Office of the Worker’s Adviser and those who work in-house for a single employer. If your paralegal falls within one of these categories you can still make a complaint to the Law Society. This complaint will be passed to the paralegal’s employer. If your paralegal is also the employer, the Law Society will directly notify the paralegal about the complaint. The review process for paralegals is very similar to the process for lawyers and the following information applies to both professions.

What is an assessment hearing?

The assessment hearing. You will attend an assessment hearing where you may represent yourself or have a lawyer represent you. You and your lawyer will both have a chance to talk to the Assessment Officer who will determine if the bill is fair and reasonable.

What is mediation service?

Mediation services are also available from the Court Office when both the lawyer and client consent. This can help both parties come to an agreement regarding legal bills without having to go to a formal hearing. Experienced Assessment Officers conduct the mediations and it can take place at any stage of the assessment hearing process. There is no additional court fee for this service.

What to do if you have a problem with your lawyer?

If you are a client and have a problem with your lawyer, first try to talk with him or her. Many times these problems can best be handled outside of the attorney grievance system. If talking to your lawyer does not resolve the problem, call our Client-Attorney Assistance Program (CAAP) for help at: 1-800-932-1900.

How to file a grievance?

Steps for Filing a Grievance 1 The first step in filing a grievance is to complete a grievance form through our online submission system. The forms are also available in pdf format: English or Spanish. 2 Fill out the grievance form completely. Answer every question as best you can. 3 Be sure to attach copies (not originals) of any documents that you believe will help explain your grievance. 4 Mail your copies of your documents to:

Why was the ombudsman created?

The Supreme Court of Texas created an ombudsman to be an independent source of information for the public and a monitor of the attorney discipline system. Learn more about the ombudsman here.

How long does it take to appeal a dismissal?

If you have new or additional information that was not included in your first grievance, you may amend your grievance and re-file it within twenty (20) days of the date you receive the dismissal notice.

Is the Office of Chief Disciplinary Counsel confidential?

The Office of Chief Disciplinary Counsel keeps confidential all information concerning any pending grievance (s). However, if the lawyer is found to have committed professional misconduct and receives a public sanction, information about the grievance is no longer confidential.

What to do if you are not satisfied with your lawyer?

If you're not satisfied with your lawyer's strategy decisions or with the arguments the lawyer has been making on your behalf, you may even want to go to the law library and do some reading to educate yourself about your legal problem.

What to do if your lawyer doesn't work?

If that doesn't work, as a last resort you may need to sue your lawyer in small claims court, asking the court for money to compensate you for what you've spent on redoing work in the file or trying to get the file.

What is the agency responsible for licensing and disciplining lawyers?

Every state has an agency responsible for licensing and disciplining lawyers. In most states, it's the bar association; in others, the state supreme court. The agency is most likely to take action if your lawyer has failed to pay you money that you won in a settlement or lawsuit, made some egregious error such as failing to show up in court, didn't do legal work you paid for, committed a crime, or has a drug or alcohol abuse problem.

What to do if you can't find out what has been done?

If you can't find out what has (and has not) been done, you need to get hold of your file. You can read it in your lawyer's office or ask your lawyer to send you copies of everything -- all correspondence and everything filed with the court or recorded with a government agency.

What to do if you lost money because of a lawyer?

If you lost money because of the way your lawyer handled your case, consider suing for malpractice. Know, however, that it is not an easy task. You must prove two things:

Can you sue for legal malpractice?

If you want to sue for legal malpractice, do it as quickly as possible. A common defense raised by attorneys sued for malpractice is that the client waited too long to sue. And because this area of the law can be surprisingly complicated and confusing, there's often plenty of room for argument.

Does the state bar reimburse clients?

But all states except Maine, New Mexico, and Tennessee do have funds from which they may reimburse clients whose attorneys stole from them.

Is a lawyer's disciplinary hearing confidential?

The Supreme Court of Virginia has adopted rules requiring that the disciplinary process be confidential unless the lawyer receives public discipline (admonition, public reprimand, suspension or revocation) or a matter is scheduled on the VSB’s public hearing docket maintained by the Clerk of the Disciplinary System.

Is the Virginia State Bar concerned with your complaint?

The Virginia State Bar (VSB) is genuinely concerned with your complaint. It will receive our full attention and be resolved as quickly as possible. We appreciate your concerns and value your assistance in our regulation of Virginia lawyers.

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