how to collect outstanding debt from a lawyer without getting intimidated

by Ms. Mariah Collier DDS 6 min read

Do you collect debt from your law firm clients?

Collecting debt from your law firm clients is not a pleasant task, however it may be vital to the sustainability of your law practice. By being proactive, many routine debt collection issues can be avoided, while more serious debt issues can be resolved in a prompt manner.

What to do if you can’t collect a debt?

If the outstanding debt isn’t too large but you don’t think you’ll be able to collect it on your own, you can consider suing the client and taking them to small claims court. Every state has small claims courts that resolve disputes involving relatively small amounts of money, usually to a maximum between $2,000 and $10,000, depending on the state.

When to use an attorney debt collection letter to resolve debt?

This type of letter can help resolve client debts by opening communication to find a fair solution for your client and your firm. An attorney debt collection letter can also potentially support your case should you have to take further action to get paid.

What debts can I owe my creditors?

Debts owed by debtors to creditors may range from credit agreements (secured- and unsecured credit), gym contracts, school fees, doctors’ fees etc.

Do debt collectors use scare tactics?

Although debt collectors may use scare tactics in an attempt to make you pay your debt, their scare tactics are not always legal. Always refer to the FDCPA and report a debt collector using unfair scare tactics to retrieve your debt.

What are some common tactics used by debt collectors when they contact you?

Making Threats. Debt collectors sometimes use threats to pressure people into paying a debt. ... Calling Neighbors and Family Members. ... Pretending to Be a Debt Collector. ... Making Harassing Phone Calls. ... Calling When You're Represented by an Attorney.

What should you not say to a debt collector?

3 Things You Should NEVER Say To A Debt CollectorAdditional Phone Numbers (other than what they already have)Email Addresses.Mailing Address (unless you intend on coming to a payment agreement)Employer or Past Employers.Family Information (ex. ... Bank Account Information.Credit Card Number.Social Security Number.

How do you negotiate a debt settlement after being served?

A debt collection lawsuit can potentially be resolved with debt settlement. You can do this on your own or hire a debt settlement attorney to help. You can make a payment plan with the creditor to pay off the sum of the debt or partially pay the sum in a lump-sum settlement.

How do you trick collection agencies?

Read through the list so that you can prepare yourself for these tricks and take the necessary action if you need to.Calling Incessantly. ... Calling at Odd Hours. ... Calling From Unknown Numbers. ... Calling From "Local" Numbers. ... Contacting Friends and Family Members. ... Pretending to Be a Long Lost Friend. ... Verbally Abusing Debtors.More items...•

How do you outsmart a debt collector?

9 Ways to Outsmart Debt CollectorsDon't Get Emotional. ... Make Sure the Debt Is Really Yours. ... Ask for Proof. ... Resist the Scare Tactics. ... Be Wary of Fees. ... Negotiate. ... Call In Backup. ... Know the Time Limits.More items...•

What percentage should I offer to settle debt?

Offer a specific dollar amount that is roughly 30% of your outstanding account balance. The lender will probably counter with a higher percentage or dollar amount. If anything above 50% is suggested, consider trying to settle with a different creditor or simply put the money in savings to help pay future monthly bills.

How do I respond to a collection letter from a lawyer?

Four Steps to Take if You Received a Debt Collection Letter From a LawyerCarefully Review the Letter to Determine the Claim. ... Consider Sending a Debt Validation Request. ... Gather and Organize All Relevant Financial Documents and Records. ... Be Proactive: Debt Does Not Go Away on its Own.

Can debt collectors blacklist you?

Any time you fail to consolidate an outstanding loan, you may be blacklisted, and the effect of that is the rejection of your requests anytime you try to apply for a loan from any creditor.

How do I approach creditors with a settlement offer?

10 Tips for Negotiating with CreditorsIs Negotiation the Right Move For You? It's important to think carefully about negotiation. ... Know Your Terms. ... Keep Your Story Straight. ... Ask Questions, and Don't Tolerate Bullying. ... Take Notes. ... Read and Save Your Mail. ... Talk to Creditors, Not Collection Agencies. ... Get It in Writing.More items...•

What is a reasonable full and final settlement offer?

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

Can you settle out of court after being served?

Summary: Yes, you can settle after service. The best way to settle a debt lawsuit is first to file a response, then contact the otherside and make an offerďťżďťżďťż.

How to help someone who can't afford to pay?

You could also visit a financial planner with them if you feel it could help.

What happens if you lent someone money and they don't pay back?

When you have lent a friend or relative money and they are not paying you back, you’re most likely going to have to rely upon your negotiation skills to try and recover the debt. This can be tedious and depending on the nature of the relationship, can either bring you closer or can create serious tension between you.

What to ask before lending a friend money?

Before lending your friend money, ask yourself about the relationship you have with that person. It’s important to think about these questions before deciding whether or not to lend them money. The answers you arrive at may shape the nature of the relationship in the future, so think carefully about the following;

What is the importance of taking into account the financial situation of a borrower?

Depending on the context and the amount being borrowed, understanding what they will be using the money for is extremely important. Perhaps the money will be used for a legitimate reason, like children’s school fees, being behind on mortgage repayments, or a car that needs fixing. Or perhaps they might have a gambling or some other form of addiction you and their family may not even know about. Before lending them the money, speak to their family members and see what information you can gather.

Why is it important to openly communicate about repayment expectations?

Although you might feel inclined to help out a loved one with finances, it’s important to openly communicate about repayment expectations so that no one is left in the dark or – worse yet – in the red,” says Steve Trumble, CEO of American Consumer Credit Counselling.

When you loan money to a friend, is it important to understand?

When you loan money to a friend, it’s important to understand that although it may help them in the short term , you are essentially providing them with a quick fix solution to what may be a long term problem.

Is a loan for yourself taxable income?

Please note, the loan you are given is not considered taxable income, unless it is ‘forgiven’ and is considered COD, or cancellation of debt income.

Why do lawyers send debt collection letters?

Sending a debt collection letter to a client can resolve potential miscommunications and make it clear what balance is owed. It can also help open communication if a client requires a payment plan. However, before creating or sending any debt collection letters, lawyers need to check, know, and abide by the rules for debt collection in their area.

How to write a debt collection letter?

Typically, a lawyer debt collection letter may be used to: 1 Inform a client that their payment has surpassed the due date and is now overdue. 2 Start the process of setting up a repayment program with a client who cannot pay in full. 3 In certain situations, initiate legal proceedings when a client refuses to pay.

What is debt collection letter template?

By creating a debt collection letter template, you can easily create a custom letter for any clients with outstanding payments. Having a template helps ensure your lawyer debt collection letter includes all essential details.

What is a collection letter?

A debt collection letter is a formal notice that businesses—including law firms— give to a client who hasn’t paid their bill by the agreed-upon date. This type of letter informs the recipient of their outstanding debt, requests that they pay by a certain date, and lets them know what will happen should they fail to pay.

How to avoid unpaid bills?

The first step to avoiding unpaid client bills is to set up a solid collections process. That way, you can make it easy for clients to pay in the ways that best suit them. If you still don’t receive payment, you may want to consider creating a professional, clear, and straightforward lawyer debt collection letter.

How to address a letter to a client?

Include your full name, company name, and mailing address. Address the letter to your client by their full name.

What to do if client refuses to pay?

Start the legal process. Unfortunately, in some situations, you may decide to pursue legal action if a client refuses to pay. For example, you may be able to report the non-paying client to a credit reporting agency, hire a collections agency, or file a lawsuit.

How to collect money from clients who won't pay?

To collect money from clients who won’t pay their overdue invoices, small businesses should begin by following up with the client by email and phone or speaking directly to the company’s billing department. If your efforts still don’t get you paid for your services, consider hiring a collection agency or seeking the advice ...

How to get money back from debt?

To escalate the situation and get outside help collecting your money, you can consider hiring a collection agency. Collection agencies are often very successful at collecting payment from debtors, but they charge a hefty fee for the service, often as much as 50 percent of the total payment. However, it can be a good option to get back some of the money you’re owed. If you do hire a collection agency, make sure it’s a reputable firm that’s a member in good standing with the Commercial Collection Agency Association.

How to get late payment from client?

If you don’t have success collecting late payment by sending email reminders to the client, your next step should be to pick up the phone and try to speak directly to the client. As with your email reminders, be polite and friendly when you call. Ask what the issue is that’s preventing you from receiving payment and try to work out a solution. If possible, secure payment over the phone by getting a credit card number. If not, get your client to agree to a specific date by which they will send your money.

What to do if your client doesn't pay?

If your call to the client does not yield payment by the agreed upon deadline, try a different tactic by going directly to the client’s billing or finance team, instead of your day-to-day business contact. Find the contact information for the billing department and call them. The billing department will have more information about the status of your invoice and whether there are any issues with it that are preventing them from paying. The billing department is also best equipped to give a realistic timeline for payment and push to get it sent to you quickly.

What to do if client's payment is overdue?

If a client’s payment is overdue, the first step you should take is to send a polite reminder email immediately after the due date. You can use a payment reminder email template to help you draft an email that’s polite and professional, to increase your chances of getting paid.

How to encourage clients to pay on time?

To encourage clients to pay on time in the future, consider adding a clause to your payment terms that includes late fees that you’ll charge for overdue payments. Be sure to talk to your clients about your late fees before adding those terms to your invoices, to make sure they understand the policy and aren’t surprised when they see it in writing.

Why cut off client work until you receive money?

If you’ve taken the previous steps with no success, it might be time to cut off the client from other work until you receive the money. Not only is it an incentive for them to pay so they can move forward on other projects, it also protects you from losing even more of your time and money to an unreliable customer.

What happens if a debtor breaches the agreement?

Once the debtor breach the provisions of the agreement by failing, neglecting and/or refusing to comply with his duty or obligation in term of the repayment of the money to the creditor, the debtor the debt will become due and payable subject to the provisions of the agreement and the applicable legislation. 4.

What is debt in a contract?

What is debt? When parties enter into an express or implied agreement, whether orally or in writing, and one of the parties (the debtor) has a duty or an obligation to pay money back to the other (the creditor) in terms of monies lent and advanced, delivery of goods and/or services.

What is default judgement?

Default Judgement is a judgement entered against a party who had failed to defend a claim that has been brought by another party. There are four instances where default judgement may be entered into:

How long does a creditor have to give notice of default?

In terms of a credit agreement, once a debtor is in default and has been in default for more than 20 (twenty) business days a creditor is required to give written Notice to the debtor of such default before taking legal action.

Is there an obligation to pay a creditor?

There is no obliga tion on a creditor to first attempt to obtain a repayment arrangements and payment via the Soft Collection process, the creditor may wish to proceed with

Can a debtor take legal action?

No legal action is taken at this point in an attempt to collect the debt in an amicable manner and debtors are advised to make such arrangements and make the necessary payments in terms thereof or to settle the accounts at this point in time to prevent legal action. Further that in the event in which the debtor fail, neglect and/or refuse to make arrangements it will result in legal collection costs being incurred by the creditor and the debtor’s credit record being affected negatively.

Do creditors send letters of demand?

Most creditors have their own internal debt collection departments and send out Letters of Demand prior to handing over accounts to attorneys or debt collectors. These creditors as a result attempt to make repayment arrangements etc prior to handing over the account for collection to attorneys or debt collectors.

When would you need to hire a debt collection attorney?

You might need to hire a debt collection attorney in the following situations:

What to do if client has no intention of paying?

If it's clear that your client has no intention of paying, going straight to a lawyer can save you time and possibly money.

How much does a collection agency charge?

Some collection agencies will charge 25% of your debt to work for you; some may even charge 50%. A 25% fee is probably less than what a lawyer will cost, whereas 50% is more. However, in some cases, a court judgment in your favor will require your debtor to cover your attorney fees, so your fees might not ultimately matter.

Do debt collection attorneys represent creditors?

On the flip side, some debt collection attorneys are more inclined to represent debtors than creditors. In these instances, the attorneys work to protect those who are being sued.

Can a lawyer help with debt collection?

However, these agencies cannot give legal advice or file lawsuits; only a lawyer can, and a debt collection attorney will know all the relevant laws and aptly advise you.

Can a collection agency compel a debtor to pay?

Collection agencies can't directly compel debtors to pay or file suits that inch you closer to this goal. Debt collection attorneys, on the other hand, can file demand letters on legal letterhead, which can compel debtor action even before a formal lawsuit.

Can a lawyer represent you in court?

Additionally, only attorneys can represent you in court and bring about a binding ruling from a judge. How much you actually want to go to court. If you're not invested in taking your case to court, then hiring a lawyer may not be worth it. In this case, choose a collection agency, or just leave the debt be.

How to prevent unpaid debt?

Get paid a substantial deposit up front. Another way to prevent unpaid debt before it happens is to require payment up front for a job. At the very least, consider asking for a sizeable deposit on the total value of the contract – especially if you are working with a new client.

What to do if client owes more than legal limit?

Take the client to arbitration. Another option, if the client owes you more than the legal limit for small claims court, is to take the client to arbitration. Arbitration is faster and cheaper than going to superior court, but instead of a judge hearing your case, an arbitrator will make the final judgment.

What to do if client hasn't paid bill?

Send an attorney’s letter. At this point, if your client still hasn’t paid their bill or you haven’t been able to get a response from them, have an attorney draft a letter. You will have to pay for this, but the cost is usually reasonable. Plus, for some clients, just the thought of you taking legal measures can spur them to action and make them get in touch to work out a payment plan.

What to do if you decide to keep working for your client?

If you do decide to keep working for your client, you should be ready to put new rules into place, such as required prepayment or more frequent payment milestones. Have a legal plan in place ahead of time as well, and make sure your client knows what action you are prepared to take.

How to collect a small claims payment?

Seek legal action in a superior court. If the amount you are owed is over the small claims court limit, you can choose to take the client to superior court. This option requires more time and is more expensive. You’ll also need a lawyer to represent you in court. Because of these factors, it’s important to do the math ahead of time and make sure you can afford to go to superior court to collect your payment.

What to do if you don't receive payment?

If you still don’t receive payment from your client, stop working on any pending projects , and let the client know you won’t restart work on their project until you receive a payment. This may be enough incentive for them to settle their account, but if not, at least you won’t lose any more time on an unpaid project.

How much does a collection agency retain?

Collection agencies usually retain a hefty amount of what’s owed you (sometimes 50 percent or more), but they are quite effective at getting the funds, and you will no longer need to be involved in the debt collection process-- meaning you can focus your time and energy on clients that do pay their bills on time.